Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
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8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
Ray is the best to do it.
Ray and Julie wanted to take a moment to express my deepest gratitude for the exceptional assistance you provided during my lending experience. Your dedication and professionalism made the entire process truly amazing. It's evident that you...
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Reply from Ray Childs
January 16th, 2025 02:15 PM
Thank you so much for the opportunity!
Dennie was a pleasure to work with. He was quick to respond to all our questions and very helpful in addressing any issues or concerns we had. Exceptional service all around!
I had an ok experience working with this bank.My loan officer Jesse Cronen and his team was not very prompt in communicating during the whole process. They always tend to end up extending the closing date. We ended getting to pay extra points...
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Reply from Owner
June 13th, 2024 06:21 PM
Anoop - Thank you for taking the time to leave a review; your feedback is important to us. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction. Our local team is reviewing the situation...
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The loan officer and his team did not communicate promptly and keep me in the loop of the process. The closing date had to be extended. I incurred unexpected extra cost in the form of pooints in the closing
Thank you, we appreciate it.
Reply from Jesse Cronen
June 11th, 2024 10:53 AM
Thanks for your feedback, Tyler. I'm pleased to hear that your purchase went smoothly with Northpointe Bank. I look forward to working with you again in the future.
Ken was very accessible. He was easy to communicate with. We felt informed the entire time. We were given many options.
Jesse did a wonderful job of taking care of our loan as first-time home buyers! He ensured that we understood each process and went the extra mile to ensure that things were completed as quickly as possible for our new construction home. 10/10!...
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Jason Justice - Northpointe Bank
Detailed explanation
Reply from Jason Justice
June 17th, 2024 01:22 PM
Congratulations on your new home purchase Long!
Lindsay was so informative, compassionate and reliable. She made my refinance journey much more tolerable than expected.
Reply from Lindsay Ratterman
June 17th, 2024 02:32 PM
Thank you for trusting me with your refinance. It means the world to be able to offer assistance to you for this task!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender