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Northpointe Bank - Louisville in Louisville, KY

Northpointe Bank - Louisville, KY

Committed to making homeownership easy!

Louisville, KY
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Mon
8 AM to 6:30 PM
Tues
8 AM to 6:30 PM
Wed
8 AM to 6:30 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • S
    Shaun B
    Smiths Grove, KY
    Posted on December 3rd, 2024 04:53 PM
    Chad and his team were on top of everything. They were prepared to answer any questions I had and did so quickly, even in the evenings, my emails were answered.
    Reply from Chad Paris
    December 4th, 2024 06:41 PM
    Thanks for the great review Shaun! My team and I appreciate the kind words and so glad we got to help you buy your first house!!! We appreciate you! #BOOM
  • A
    Amanda F
    La Grange, KY
    Posted on December 3rd, 2024 03:11 PM
    Did a great job walking us through the process and answering questions. Very timely in communication and loan completion.
    Reply from John Dziedzic
    December 3rd, 2024 04:51 PM
    Thanks for the kind words. Hated missing your closing but we welcomed our first grandchild into the world. Exciting events for both of us. Enjoy your new home and I'm always here if you ever have questions or need anything. John Dziedzic
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  • O
    Olivia M
    Carrollton, KY
    Posted on December 2nd, 2024 08:14 PM
    Amazing to work with!
  • M
    Matthew D
    Louisville, KY
    Posted on December 2nd, 2024 07:15 PM
    Thanks again Jesse!
    Reply from Jesse Cronen
    December 3rd, 2024 02:16 PM
    Hi Matthew, I'm absolutely thrilled to hear that you had a positive experience with us at Northpointe Bank. It was a pleasure helping you with your loan purpose purchase. Your 5-star rating is greatly appreciated! Thanks again for choosing...
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  • W
    William J
    Coosada, AL
    Posted on December 2nd, 2024 05:56 PM
    Jesse was very knowledgeable and suggested the best plan for me. Bo was there for every question and always answered his phone. Thanks for everything.
    Reply from Jesse Cronen
    December 3rd, 2024 02:16 PM
    I'm really pleased to hear that you found our process helpful, William! It was my pleasure to assist you with your refinance. Your satisfaction with our service means the world to me. If there's anything else you need in the future, don't hesitate...
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  • B
    Britney C
    Lebanon Junction, KY
    Posted on December 1st, 2024 05:53 PM
    process was as expected with a few minor hiccups, all in all easy process.
    Reply from Dustin Mistelske
    December 2nd, 2024 03:36 PM
    Thanks Britney!! So so happy for you all and your first home :)
  • G
    Gary
    Posted on December 1st, 2024 02:04 PM
    Overall, great people. I am very satisfied with the service and final loan approval. Thank you!
  • G
    Gary H
    Louisville, KY
    Posted on December 1st, 2024 02:03 PM
    I greatly appreciate Jeff Prow's personal involvement in the process...texts, emails, phone calls informing me of the status of the process.2. My only negative experience was with requests for additional documentation or information. I realize...
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    Reply from Jeff Prow
    January 15th, 2025 09:23 PM
    Hi Gary, Thank you for taking the time to provide such a detailed review. I'm glad to hear that you appreciated my personal involvement in your loan process. It was my pleasure helping to keep you informed at every step. I understand your concern...
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  • G
    Geoffrey B
    Louisville, KY
    Posted on November 30th, 2024 03:43 AM
    Loved working with Lindsay!
    Reply from Lindsay Ratterman
    November 30th, 2024 04:07 PM
    Incredibly happy for you and your family for allowing myself and Northpointe Bank to be able to help get you in your new home! Congratulations on your gorgeous new home!
  • A
    Anthony B
    Morgantown, WV
    Posted on November 29th, 2024 05:10 AM
    Was just a great experience, Mr.childs was on point and honest, and took the extra steps to get the process done
    Reply from Ray Childs
    January 16th, 2025 02:14 PM
    Thank you Anthony, and we look forward to assisting you again in the future!
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender