Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 6:30 PM
Tues
8 AM to 6:30 PM
Wed
8 AM to 6:30 PM
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Reviews from Web
John Dziedzic - Northpointe Bank has received a review with 5 star rating from Christopher B
Second time working with Ray. Great experienc.
Communication, follow through and not having to repeat same information more than once
Reply from Jesse Cronen - Northpointe Bank
April 15th, 2025 08:12 PM
I appreciate you taking the time to share your experience. We strive to provide exceptional customer service, and I’m disappointed we didn’t fully meet your expectations. Thank you for trusting us with your home lending needs.
I heartily dislike reviewing. I am in purchasing: I am asked for reviews for buying a truckload of glass bottles or a pallet of sugar, for cryin' out loud. That being said, the team at Northpointe is stellar and I would recommend them to anyone....
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Reply from Jesse Cronen - Northpointe Bank
March 26th, 2025 05:31 PM
I'm glad to hear that you had a positive experience with the team at Northpointe Bank, Rebecca. Your recommendation means a lot, and I appreciate you taking the time to share your thoughts, even if reviews aren't your favorite activity.
Answered many questions in a timely manner!
Reply from Jesse Cronen
March 26th, 2025 05:32 PM
I'm glad I could assist you with your questions in a timely manner, Hector. Thank you for your positive feedback. If you need further assistance, feel free to reach out.
for
Jason Justice - Northpointe Bank
I felt informed throughout my loan process. Jason and Joyce were great to work with! So nice and helpful
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Russ Jameson - Northpointe Bank
Russell Jameson has been and continues to be the easy button for this entire process. He is certainly a valuable asset to the company. I will remain a client and continue to do business with him and Northpointe in the future.
Reply from Russ Jameson - Northpointe Bank
March 25th, 2025 05:30 PM
thank you very much for the kind words, Chris!! You are awesome to work with and talk to! Thank you for your kind words and your trust in Northpointe Bank.
never felt like I was just another client . I felt as though I was the priority at all times
Tyler was available for questions. He was friendly and caring.
Reply from Tyler Jenkins
March 27th, 2025 02:33 PM
Thank you Christine! Congrats again on your purchase and welcome back to the bluegrass state!
Jesse and his team are the best!! Fast and professional.
Reply from Jesse Cronen - Northpointe Bank
March 25th, 2025 12:21 PM
I'm thrilled to hear about your positive experience with us, Giles. It was a pleasure assisting you with your purchase, and I'm glad our team could provide fast and professional service. Thank you for your kind words!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender