Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 6:30 PM
Tues
8 AM to 6:30 PM
Wed
8 AM to 6:30 PM
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Reviews from Web
I honestly didn't think I would be able to buy a house and Jessie found a way to pull a loan from my 401k to get it done! Now I am not burning my money on rent and I own my first home!
Reply from Jesse Cronen - Northpointe Bank
April 2nd, 2025 02:17 PM
I'm thrilled to hear that we were able to help you achieve your dream of homeownership. It was a pleasure guiding you through the loan process and finding a solution that worked for you. Congratulations on owning your first home!
There was no confusion regarding documents that were needed, and no 11th hour rushing for anything which minimize the stress. Thank you for the attention to detail.
Reply from Jesse Cronen - Northpointe Bank
April 2nd, 2025 01:25 PM
I'm pleased to hear that the process was smooth and stress-free for you. Attention to detail is a priority, and I'm glad it made a positive difference in your experience. Thank you for your kind words.
Working with Jesse was easy and informative
Reply from Jesse Cronen - Northpointe Bank
April 2nd, 2025 01:14 PM
I'm thrilled to hear that you found working with me easy and informative. It was a pleasure assisting you with your purchase, and I appreciate your kind words about your experience with Northpointe Bank.
Our real estate agent quickly realized our situation and steered us to the correct lender. The process was as expected and the loan type is the best to meet our needs. We actually were prepared to walk away from the deal based on quotes we...
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Reply from Jesse Cronen - Northpointe Bank
April 1st, 2025 05:45 PM
I'm glad to hear that the loan process met your needs and that everything worked out with Northpointe Bank. It's great that we could provide a suitable solution for your refinancing needs. If you have any further questions or need assistance...
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I was kept updated with every step of the loan process. I was treated like family instead of a number.
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Russ Jameson - Northpointe Bank
Russ jameson is very knowledgeable and great person to work with.
Reply from Russ Jameson - Northpointe Bank
April 1st, 2025 01:28 PM
Thank you, AJ! I love working with you! you are always positive and have a great conversation!!
None of the promised timelines were hit. Documentation was requested that felt superfluous and unnecessary. Documents and forms were requested last minute. Closing was delayed several times. Communication was poor.
Reply from Jesse Cronen - Northpointe Bank
April 15th, 2025 08:11 PM
Thank you for sharing your feedback with us—it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you again for giving us the chance to assist with your home...
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Lindsay was available all the time to answer questions and was very patient with us.
Reply from Lindsay Ratterman
April 17th, 2025 07:33 PM
Thank you so much for trusting me to help with your mortgage needs. I am so very happy for you both and couldn't be more honored to play a small part in your homebuying process!
Tyler Jenkins was responsive and we knew exactly what was needed and when. Tyler is an asset to the company.
Tyler was able to work with our unique situation and create a solid plan despite some twists and pivots along the way. He always made us feel like we were in good hands.
Reply from Tyler Jenkins - Northpointe Bank
March 27th, 2025 02:33 PM
Michele - I can't thank you enough for the kind words! You and Tien are wonderful people and I'm so excited for this new adventure for you two in Indy and with parenthood right around the corner!
1771–1780 of 3728
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender