Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 6:30 PM
Tues
8 AM to 6:30 PM
Wed
8 AM to 6:30 PM
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Reviews from Web
Instead of 20% down on the mortgage I was assigned a 25% downpayment. Taxes amd Insurance were not included in the monthly payment. No one discussed those with me or asked me whether I wanted that or not. Despite me paying for the homeowners...
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Reply from Jesse Cronen - Northpointe Bank
May 20th, 2025 03:34 PM
William, I appreciate your detailed feedback regarding your recent experience. I'm sorry for any confusion regarding the down payment and the handling of taxes and insurance. It is concerning to hear about the issues with the closing process...
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Kelly was very knowledgeable and made sure we understood every thing. She was very professional and friendly. We would highly recommend her.
Reply from Kelly Lee
May 27th, 2025 02:14 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Professional, sincere, courteous, and listens!
Ken is remarkable; sincere, professional, resolved problems- someone you would like to deal with everyday.
Reply from Ken Ahrens
May 27th, 2025 01:39 PM
I really appreciate the feedback and am looking forward to working with you again.
for
Russ Jameson - Northpointe Bank
This is the second time we worked with Russ and we were happy to have another swift and smooth experience.
Reply from Russ Jameson - Northpointe Bank
May 19th, 2025 08:14 PM
I'm so happy to hear that you had another swift and smooth experience with your refinance. It was a pleasure working with you and Ramon again, and I appreciate your continued trust in my services. Thank you for your kind words.
John Dziedzic - Northpointe Bank has received a review with 5 star rating from Antonio A
Tyler Jenkins was extremely helpful and clear with everything. He explained the entire process properly and helped me understand everything I was possibly conf abou.
Reply from Tyler Jenkins - Northpointe Bank
May 20th, 2025 01:06 AM
Antonio - thank you for the kind words my brother! Congrats again on your first of many!
Great Experience!
Reply from John Dziedzic - Northpointe Bank
May 19th, 2025 11:57 AM
I'm thrilled to hear that you had a great experience. I'm so excited for you and your family they will really enjoy the new lake house. Perfect timing for the beginning of the boating year too.
Things went smoothly.
Reply from Dennie Dowell
May 25th, 2025 06:07 AM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Tyler and his team were fantastic to work with they were very quick to respond to any questions we had. They were also very helpful in every aspect of the process. Tyler was even quick to respond when he was on vacation. I knew I could trust...
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Reply from Tyler Jenkins - Northpointe Bank
May 19th, 2025 11:21 AM
Adam - thank you so much for the kind words! I couldn't be more excited for you and your family to relocate back to Evansville to be closer to family! It was an honor and a privilege to work with you and Hannah!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender