Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
There were lots of individual documents requested almost every day in the few weeks leading ip to closing.
Reply from Chris Bauman
May 27th, 2025 01:15 PM
I appreciate your understanding and patience with the documentation process, Mlungisi. Ensuring all details are accurate is essential for a smooth closing, and I am grateful for your cooperation throughout. If there's anything else I can assist...
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Corey Jameson - Northpointe Bank
Communication
Reply from Corey Jameson - Northpointe Bank
May 22nd, 2025 08:16 PM
Thank you for sharing your feedback with us. I’m sorry to hear that your experience didn't meet your expectations. We always aim to provide top-notch service, and it’s disappointing to learn we missed the mark with the solutions we provided....
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Russ Jameson - Northpointe Bank
Russel was great.
Reply from Russ Jameson - Northpointe Bank
May 22nd, 2025 12:51 PM
I'm glad to hear that you had a positive experience with your refinance process. It was a pleasure assisting you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. It is always great talking...
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I haven’t met Tyler in person yet but feel like I know him. From the first call we had, Tyler was knowledgeable, explained things clearly, and helped guide me through decisions I needed to make. He has always been personable and respectful....
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Reply from Owner
May 28th, 2025 12:00 AM
Chris - thank you so much for the kind words! It was a pleasure to finally meet you at closing. Congrats to you and your family on the move! It was an honor to work with you.
Great experience!
John Dziedzic - Northpointe Bank has received a review with 5 star rating from Heather M
Mike was wonderful to work with! Easy flow in conversation, personable, and we built a fast relationship over the phone! Seems like we knew it each other for years! He worked his bottom off to assist my husband and I into getting the job done...
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Reply from Michael Scrimager - Northpointe Ban...
May 21st, 2025 01:38 PM
Thank you so much, Heather. I loved working with you guys.
They were on top of making sure I had all the information needed to provide what was needed and be prepared for each step of the process. The process was painless and completed FAR quicker than I expected. He and Joyce made me getting my first...
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Reply from Ray Childs
May 27th, 2025 09:08 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Loved Kelly's attitude as we worked through some concerns.
Reply from Kelly Lee
May 27th, 2025 03:57 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
We were in a sticky sotuation and didn't even think purchasing a home was possible atp we were at. Chad came in and cleaned up a huge mess he didn't create, went above and beyond in Every aspect. He really helped me understand how credit works...
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Reply from Chad Paris - Northpointe Bank
June 5th, 2025 02:49 PM
Thanks for the kind words Anthony! I know you were put in a terrible spot from another lender and I am so thankful that we were able to fix the issues and get you and your family in your new house that you deserve. You were so awesome to work...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender