Ruoff Mortgage - Lorain, OH
Lorain, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Lynne Kearis, Ruoff Mortgage
Originally discussed terms were changed significantly at closing, including additional points. Appraisal delays resulted in closing delays. I asked about how servicing would work and was told that my loan would likely be serviced by Ruoff and...
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Ruoff Mortgage - Lorain
Ruoff Mortgage - Lorain has received a review with 5 star rating from Donna S
Reply from Owner
November 20th, 2024 04:01 AM
Hi, Donna. Thank you very much for your rating! We are glad you had a pleasant experience.
Scott made the entire experience easy and it happened faster than I anticipated. I won't hesitate to refer people to Scott!
The online documentation was easy and knowing the process stages was awesome!
Reply from Scott Dillen, Ruoff Mortgage
November 14th, 2024 01:44 PM
Really appreciate your wonderful review, Doloris. It's fantastic to hear that you found the process quick and easy. The team here at Ruoff Mortgage and I always strive to keep our clients updated on every stage of their mortgage journey. Your...
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Ruoff Mortgage - Lorain
Ruoff Mortgage - Lorain has received a review with 5 star rating from Bernie L
Reply from Owner
November 12th, 2024 08:03 PM
Hi, Bernie. Thanks for the stars rating!
Quick with paperwork, answering questions and having all information for closing with no surprise!
Reply from Jim Cook, Ruoff Mortgage
November 12th, 2024 01:09 PM
I'm delighted to hear that your experience with Ruoff Mortgage was smooth and satisfactory, Denise! It's always a top priority for us to make the process as quick and transparent as possible, and I'm glad this reflected in our interactions....
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The loan was closed in a timely fashion
Mr. Reynolds expertise was really revealed during the milestone mortgage process any questions or concerns I had he came with the solution. He kept this whole process at ease for me and encouraged me that everything is fine.Very thorough with...
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Reply from Dwayne Reynolds
November 16th, 2024 04:41 PM
I'm thrilled to hear that you had such a positive experience during your mortgage process, Corie! It's important to me that I can provide solutions and ease the journey for all my clients. I'm glad you appreciated my thoroughness and sense...
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Jim Cook is beyond amazing at what he does. He was my reality check though this whole process. He knows exactly what needs to be done and where you stand though the whole loan process and makes sure it gets done the proper way. I couldn't have...
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Reply from Owner
November 12th, 2024 01:09 PM
Hi Alicia, thank you immensely for this glowing review! I’m thrilled to hear that you had a great experience with me as your loan officer. It's always rewarding to serve as a guide during the mortgage process and ensure everything is done properly....
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Jim was so knowledgeable and patient with me. He was very straight forward and clear with what needed to be done and where we were at in the process, which was very reassuring and important though all of this for me. He's amazing at what he...
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Reply from Jim Cook
November 15th, 2024 09:03 AM
I'm absolutely delighted to hear about your positive experience, Alicia! Providing clear and straightforward information to make the process easier for you has always been my top priority. Your kind words are most appreciated and it was truly...
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Felix made me feel like family. He took his time explaining every step of the process and made us feel comfortable and con buying our first hom.
Reply from Felix Velez
November 11th, 2024 03:03 PM
Thank you so much for your positive feedback, Spencer. I'm thrilled to hear that you felt like part of the family during our process. That's always my goal. It's important to me that my clients understand each step of the process and feel comfortable....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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