Ruoff Mortgage - Lorain, OH

Lorain, OH

4.95

(975)

Mortgage

Mortgage Loan Officer

Contact Info

(440) 538-0071

Lorain, OH

https://www.ruoff.com/lending-centers/lorain

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM(Open now)

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

View All days

Search Reviews

Write a Review

4.95

(975)

Filter by Date

Range

Filter by Rating

5 Star

97%

4 Star

3 Star

2 Star

1 Star

Felix Velez is the best He helped me so much I can't say enough about him thank you so much for all the help he did for me

Reply from Owner

March 28th, 2025 07:31 PM

Eric, it has always been my pleasure to work with you. You and your family are greatly appreciated, and I am happy that you allowed me to assist with your mortgage loan.

Senior loan officer Felix Velez he the best to deal with aways helpful wonderful to work with

Reply from Felix Velez

December 16th, 2024 01:25 AM

Thank you so much, Eric! I'm thrilled to hear that you had such a positive experience working with me at Ruoff Mortgage. I always strive to provide the best service to my clients, and I'm grateful for your acknowledgment. Your review means...

I felt that there was very clear communication between the loan officer and I during the whole process. When I had questions my emails /texts were returned very quickly and the answers I received were very clear and easy to follow

Reply from Lynne Kearis, Ruoff Mortgage

April 7th, 2025 07:21 PM

Thank you so much for your kind words, austinstaple97. I'm thrilled to hear that you found our communication clear and efficient. At Ruoff Mortgage, we strive to provide the best service, and your feedback is a testament to that effort. I'm...

Lynne was very helpful, quick, and responsive.

Reply from Lynne Kearis, Ruoff Mortgage

April 7th, 2025 07:21 PM

So glad to hear you had a positive experience, Rachel! It was great working with you as well. Your feedback means a lot to me and to everyone here at Ruoff Mortgage. We strive to provide the best service possible, and your review reassures...

The timeline to close was long and often delayed .

Prompt return calls and very knowledgeabl!

Reply from Rodney Reynolds

December 6th, 2024 04:46 PM

I appreciate your kind words, Diana! I'm thrilled to hear that you had a positive experience with my services at Ruoff Mortgage. Your satisfaction is my top priority, and I'm glad I could deliver prompt and knowledgeable service. Your wonderful...

Rodney was a pleasure to work with. Both professional and responsive.

Reply from Rodney Reynolds

December 5th, 2024 11:27 PM

I'm thrilled to hear such good feedback, Brian. I'm glad you found my service responsive and professional. It was my pleasure working with you as well, and I hope to have the opportunity to assist you again in the future. Thanks for choosing...

The overall experience was as good as it could be! Everything was straight forward and efficient. Any questions we had during the process, the Ruoff team were able to address right away. For first time home owners, this was a massive plus for...

This was a great group of people. They were friendly and responded quickly to my questions and concwens. This was truly a great experience for me and I especially want to thank Rodney for giving my wife and I the some of the best service we...

Reply from Rodney Reynolds

December 5th, 2024 03:06 AM

I'm thrilled to hear that you had a great experience with us at Ruoff Mortgage, David! Your kind words mean a lot, and it was truly my pleasure to assist you and your wife during this process. I pride myself on quick and efficient communication,...

Keeping me up to date with the whole process.

Reply from Rodney Reynolds

December 2nd, 2024 05:25 PM

I'm thrilled to hear that you had a positive experience, Raekwon! It's always my goal to keep clients informed throughout the entire process, and it's great to know that I've succeeded in doing so for you. I appreciate your 5-star review and...

421–430 of 975

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

View All

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

Licensing | Privacy | Contact Us