Ruoff Mortgage - Lexington, KY
Lexington, KY
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Very good communication, Racee was amazing!
Reply from Racee Greene, Ruoff Mortgage
July 27th, 2026 04:05 PM
Thank you, Alyssa, for your positive feedback. I appreciate your kind words about my communication and I'm glad you had a good experience working with me. You and your mother were so kind and easy to work with. I am very appreciate of you and...
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Racee was awesome made sure I stayed in top of things texted me reminding me to check my emails made me feel like she was really there for me
Reply from Racee Greene, Ruoff Mortgage
July 26th, 2026 07:51 PM
I'm pleased to hear that you felt supported throughout the process, Kelly. It's important to me that my clients feel guided and connected, and I'm glad the reminders were helpful. Thank you for sharing your experience! You are awesome and call...
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Anna was wonderful to work with. She worked tirelessly to ensure we got the best possible outcome for our home! Her communication is great and we are very grateful to have her as our lender!
Reply from Owner
August 3rd, 2026 08:58 PM
Katherine, I appreciate your kind words and am glad to hear that my communication and efforts helped you achieve a positive outcome. It's wonderful to know you valued having me as your lender. If there's anything more I can do for you, please...
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Anna explained everything to us in a way we could understand. She made us feel comfortable and at peace going through the purchase process .
Anna is AMAZING! She worked endless days and nights for us, and made it possible to get us to where we needed to be. I will always recommend this team!
Reply from Owner
August 3rd, 2026 04:45 PM
Lauren, I'm grateful for your enthusiastic recommendation and kind words. It's great to know that my efforts made a positive impact on your journey. If you ever need anything in the future, I'm here to help!
Anna was absolutely amazing to work with. She made the process very easy for us and worked so hard to get us to where we needed to be. Super thankful for this whole team!
Reply from Anna Pitcock
August 3rd, 2026 08:17 PM
Lauren, I'm thankful for your kind words and am pleased to know that I was able to make the process easy for you. It’s great to hear that you appreciated the hard work and support from our team. If there's anything else you need, please don't...
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Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from John S
Reply from Owner
July 21st, 2026 01:07 PM
John, thank you for the 5-star rating! I'm grateful for your support and am here if you need anything else.
Anna was amazing, she would respond after hours on questions even though I said could always be done the next day. She was always there for any questions that came up through the whole process and walked me through it step by step.I'd like...
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Reply from Anna Pitcock
July 20th, 2026 05:24 PM
John, I appreciate your kind words and am pleased to hear that my responsiveness and support were helpful throughout the process. It’s great to know that the experience was smooth for you. If you have any more questions or need further assistance,...
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Racee is the absolute best! Always timely in reply and so helpful in making sure I understood everything from start to finish!
Reply from Racee Greene, Ruoff Mortgage
July 1st, 2026 04:44 PM
I'm pleased to know that you found my replies timely and helpful, Kari. It's important to me that you felt supported and informed throughout the process. You were so GREAT to work with and I enjoyed every minute. Thank you for your kind words...
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You have great presence. If I had a problem you solved it. I wish I could have met you but I understand
Reply from Racee Greene, Ruoff Mortgage
June 28th, 2026 07:04 PM
Thank you, Dianna, for sharing your thoughts. I'm happy I could assist with any problems you faced. I appreciate your understanding, and if there's anything more I can do, please let me know. Congratulations on your NEW HOME!!!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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