Ruoff Mortgage - Lexington, KY
Lexington, KY
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
As first time homebuyers, we were extremely nervous; however, Anna always eased our minds and answered all of our questions. She was so knowledgeable, kind, and patient with us. We couldn't have asked for a better lender.
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Reply from Anna Pitcock
August 20th, 2026 03:45 PM
Gabrielle, I'm grateful for your kind feedback and happy to know I could ease your nerves during the homebuying process. It's wonderful to hear that my knowledge, kindness, and patience made a positive impact on your experience.
Racee was amazing! Communication was great, she was patient and made the process easy. I would absolutely recommend her to friends and family
Reply from Owner
August 20th, 2026 03:46 PM
I'm thankful for your kind words, Nikki. I'm pleased to hear that my communication and patience made the process easy for you. Your recommendation means a lot to me!
Easy to navigate and sign documents, loan officer was great at keeping us informed and explaining the process
Reply from Racee Greene, Ruoff Mortgage
August 9th, 2026 06:02 PM
I'm grateful to both of you for the opportunity to assist you two! It was an honor. If you hneed anything, always feel free to reach out! Enjoy your NEW home!!!!
Atencion to every detail
Reply from Racee Greene, Ruoff Mortgage
August 9th, 2026 01:25 AM
Ismael, I appreciate your recognition of my attention to detail. I'm pleased to have been able to assist you and your beautiful family! If there's anything else you need, please let me know. Always happy to help! Enjoy your NEW home!
Anna and her team are truly exceptional! They consistently go above and beyond to provide the highest level of care and service to their clients and realtor partners. From start to finish, Anna’s attention to detail, responsiveness, and clear...
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Reply from Owner
August 17th, 2026 01:42 PM
KW, I appreciate your thoughtful review and am glad to hear that my team and I could provide a supportive and smooth experience for you. It's wonderful to know that our commitment to clear communication and attention to detail made a positive...
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Racee was great to work with We would definitely work with her again in the future. Best LO ever!
Reply from Racee Greene, Ruoff Mortgage
August 5th, 2026 04:56 PM
I'm happy to hear that you had a great experience working with me, Kristopher. Your willingness to work with me again in the future and calling me the "best LO ever" is truly appreciated. Makes my heart happy!!!! Thank you for your kind words!...
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Anna Pitcock was excellent and made the process very straightforward for us. I do not consent to have this text or any comments provided publicly displayed on any platform with my name.
Reply from Anna Pitcock
August 17th, 2026 07:20 PM
Katherine, I'm grateful for your feedback and happy to know I could make the process straightforward for you. If you have any further thoughts or questions, please feel free to reach out to me directly.
Racee was awesome
Reply from Racee Greene, Ruoff Mortgage
July 30th, 2026 12:10 AM
Thank you Vincent! You and your sweet family are just precious! It was an honor to serve you and I will always be here for you with any mortgage questions you might have. Enjoy your NEW HOME!!!!!!!!
Our experience with Racee was wonderful! She made the entire process easy to understand, walked us through every step of the way. Any messages or emails I sent to her were quickly answered, even after business hours. Thank you for having such...
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Reply from Racee Greene, Ruoff Mortgage
July 28th, 2026 08:15 PM
I'm pleased to hear that you had a wonderful experience, Judith. It's nice to know that my guidance made the process easy to understand for you. I'm grateful for your kind words, and I'm here to continue supporting you even after closing. If...
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Very good communication, Racee was amazing!
Reply from Owner
August 7th, 2026 07:28 PM
Alyssa, I appreciate your positive feedback on my communication. I'm glad to know you had a good experience working with me. If there's anything else you need, feel free to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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