Ruoff Mortgage - Lexington, KY
Lexington, KY
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Anna is a pleasure to work with. She is always on top of the game and goes the extra mile to make sure things keep moving forward smoothly.
Reply from Anna Pitcock
August 16th, 2025 10:21 AM
Thank you so much for your thoughtful words, Jeffrey. I'm truly pleased to know that you felt I kept things moving smoothly and went the extra mile for you. It's important to me that my clients have a seamless experience. If there's anything...
read more
This was the second time we worked with Anna.She went above and beyond to make sure everything went smoothly
Reply from Anna Pitcock
August 7th, 2025 07:42 PM
We are thrilled to hear about your positive experience with Anna. It's wonderful to know that she went above and beyond to ensure everything was seamless for you, not just once, but twice. We truly appreciate your continued trust in her ability...
read more
Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from Amber L
Reply from Owner
August 7th, 2025 07:43 PM
Thank you, Amber, for sharing your positive experience with Anna. We're thrilled to hear that she provided you with knowledgeable and seamless service. Keeping our clients informed and at ease is a core value at Ruoff Mortgage, and it's wonderful...
read more
Anna is amazing!
Reply from Anna Pitcock
August 11th, 2025 03:05 PM
Thank you, Amber, for such a kind remark! I'm so glad to hear you had a positive experience. If there's anything more I can assist you with or if you have any questions in the future, feel free to reach out. Your feedback truly means a lot...
read more
for
Nick Edgerly, Ruoff Mortgage
Nick was very friendly and explained the loan process clearly for us as first time homebuyers! He was always happy to answer our questions and provided great help.
Reply from Nick Edgerly, Ruoff Mortgage
August 1st, 2025 02:33 AM
Thank you for the kind words Sierra! It was an honor to work with you, and I'm so glad to see you close on your new home. I hope it serves you for many years to come!
Very responsive when I had questions. Very transparent with the whole home buying process.
Reply from Anna Pitcock
August 10th, 2025 03:45 PM
I'm glad to know that you found my responsiveness helpful during the home buying process, Robert. Being transparent is important to me, and I'm happy it made a positive impact for you. If you have any more questions or need assistance in the...
read more
Racee was wonderful to work with. She was very professional and kept the process moving.
Reply from Racee Greene, Ruoff Mortgage
July 31st, 2025 04:27 AM
Thank you Maria! It was such an honor serving you and your husband on the purchase of this investment property! Always here to help :-)
for
Nick Edgerly, Ruoff Mortgage
Nick was always quick to respond and gracious in his interactions. I appreciate how he walked me through some of the complexities of the digital process. This is the second time he has helped Darlene and I buy a home. We sought him out because...
read more
Reply from Nick Edgerly, Ruoff Mortgage
July 30th, 2025 06:15 PM
Thanks so much for your kind words Terry! What an honor it has been to work with you for a second time, and I home your new home serves you for many years to come. Enjoy!
Racee is the best!! Communication was excellent. Everything went smoothly. She answered all of my questions.
Reply from Racee Greene, Ruoff Mortgage
July 31st, 2025 04:28 AM
I'm so glad to hear that the process went smoothly for you, Jennifer. Knowing that my communication and support met your expectations means a lot to me. It was a pleasure answering your questions and assisting you through this journey. Thank...
read more
Racee was amazing! Communication was fantastic, even after hours. She even would give me updates that there was no update. 10/10
Reply from Owner
July 31st, 2025 04:28 AM
I'm delighted to know that you found my communication helpful, even outside of regular hours. Keeping you informed every step of the way is important to me, and I'm pleased to hear it made a difference. Thank you for your kind words and for...
read more
201–210 of 797
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us