Ruoff Mortgage - Lexington, KY
Lexington, KY
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Everything went great! We plan to contact Anna again when my daughter is ready to buy a home! She was wonderful!
Reply from Anna Pitcock
August 29th, 2025 03:39 PM
I'm thrilled to hear everything went smoothly, William! It's truly gratifying to know you felt confident enough in my service to consider reaching out again when your daughter is ready to purchase a home. I'm here to make the process as seamless...
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My loan officer made it very easy to reach out any time I needed her. She was very polite and extremely helpful anytime I had questions.
Reply from Owner
August 24th, 2025 07:14 PM
Thank you so much! It was my complete pleasure. Always here if you need me.
My loan officer made it very easy to reach out any time I needed her. She was very polite and extremely helpful anytime I had questions.
Reply from Racee Greene, Ruoff Mortgage
August 24th, 2025 07:14 PM
Thank you Jonathan for the kind review. Thoroughly enjoyed helping you!!!
Our 2nd time using Anna as our Loan Officer. The 1st time was such a smooth experience, we wouldn’t have it any other way. Great communication, prompt responses, superior dedication and work ethic!
Reply from Anna Pitcock
August 24th, 2025 04:22 AM
I'm really grateful for your continued trust, Justin. It's wonderful to hear that both of your experiences have been so positive. I aim to provide seamless and efficient service, and knowing that the communication and dedication met your expectations...
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Racee was incredible! She made sure we were updated every step of the way and was quick to answer any questions we had. 10/10 would recommend her and Ruoff to anyone!
Reply from Racee Greene, Ruoff Mortgage
August 12th, 2025 04:19 PM
Thank you, Rachel, for sharing your experience. I'm thrilled to hear that the updates and prompt responses made a difference for you throughout the process. Your recommendation of both myself and Ruoff Mortgage is truly appreciated. It was...
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Great communication
Reply from Anna Pitcock
August 22nd, 2025 03:23 PM
Thank you, Jonathan, for highlighting the communication aspect of your experience! I'm glad I could provide clear and open lines of communication for you. If there's ever anything else I can do to assist or if more questions come up, please...
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Racee was quick to return my communciation and kept me very informed throughtout the process. I would recommend working with Racee to others
Reply from Racee Greene, Ruoff Mortgage
August 8th, 2025 04:53 PM
Thank you, Caitlyn, for taking the time to share your experience. It's great to hear that you felt well-informed throughout the process and that I was able to respond quickly to your communications. Your recommendation is truly appreciated,...
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The entire process . Anna made things so easy & was patient with us since we were buying our first home. We had tons of questions & she was always willing to answer, while going into every little detail with us.
Reply from Anna Pitcock
August 17th, 2025 06:09 PM
I'm so grateful for your kind words, Isaac. It's wonderful to hear that your first home-buying experience was made easier by my efforts. I truly believe in taking the time to answer all questions, no matter how detailed, and it's great to know...
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Racee Greene, Ruoff Mortgage has received a review with 5 star rating from Cody S
Reply from Owner
August 8th, 2025 04:53 PM
I'm thrilled to hear your positive feedback, Cody. It’s great to know that you had a seamless experience. I always strive to provide effective communication and support throughout the process. If you have any future needs or questions, feel...
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Communication,Polite and very patient
Reply from Racee Greene, Ruoff Mortgage
August 6th, 2025 05:26 PM
Thank you for sharing your experience, Cody. I'm glad to hear that you found my communication clear and appreciated my polite and patient approach. It's important to me that you felt supported throughout the process. If there's anything more...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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