Ruoff Mortgage - Lexington, KY
Lexington, KY
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Nick Edgerly, Ruoff Mortgage
The process was very nerve racking but Nick helped me stay on track and reassured me that we would get to the end together
Reply from Nick Edgerly, Ruoff Mortgage
September 20th, 2025 04:15 PM
Thank you for the kind words Jennifer! I know buying a home can have some twists and turns, thanks for being such a great client! Enjoy your beautiful new home!
Anna Pitcock and Ruoff mortgage were great to work with. Anna had us in our new home in less than 3 weeks. Communication was out of this world and I would highly recommend using Ruoff Mortgage and Anna and her team.
Reply from Owner
September 22nd, 2025 06:21 PM
So glad I got to be part of this big step with you guys! You made the whole process easy on my end too, and I’m just so happy you’re in your new home. Thanks for trusting me — it means the world coming from a friend.
Anna Picock and the whole team at Ruoff Mortgage were professional, easy to work with and assisted us with every step of the process of purchasing our new home. We couldn't be any happier to have the Ruoff team with us! Thank you, Carlos
Reply from Owner
September 23rd, 2025 03:35 PM
Thank you, Carlos! I loved getting to work with you both and being part of such an exciting time. Seeing you and David so happy in your new home is the best part of what I do. Wishing you lots of great memories there!
Anna was extremely helpful throughout the entire home loan process. As a first timer home buyer, I expected it to be very stressful. Anna was able to make it so easy and stress free by keeping me updated when and where we were at the in process,...
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Anna was such a humungous help to us in this process. As a first time home buyer I thought it would be stressful. It was, but not nearly as bad as I thought. She played a big role in making the process so much easier. So very much appreciative...
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Reply from Anna Pitcock
September 8th, 2025 04:56 PM
I appreciate your kind words, Samuel. I'm glad I could help ease the process for you as a first-time homebuyer. It's important to me that the experience is as smooth as possible. If you ever have more questions or need further assistance, I'm...
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Professional staff, prepared. Excited to work with professionals we know.
Reply from Anna Pitcock
September 5th, 2025 03:41 PM
I'm glad to hear you had a positive experience, Carlos. It's important to me that clients feel confident in the level of professionalism and preparation provided. If there's anything more I can do to assist you in the future, please don't hesitate...
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Information and communication were excellent.
Reply from Anna Pitcock
September 5th, 2025 03:14 PM
Thank you for taking the time to share your feedback, David. I'm glad to hear that the information and communication met your expectations. If you have any further questions or need assistance in the future, please feel free to reach out.
Racee was always available to answer my questions, even after hours. She spent time explaining the details, which i really appreciated. She was always friendly and easy to talk to.
Reply from Racee Greene, Ruoff Mortgage
August 24th, 2025 07:13 PM
Thank you so much, Girhon, for taking the time to share your experience. I'm really pleased to hear that you found my availability and explanations helpful, even after hours. Being approachable and ensuring you have a clear understanding of...
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Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from Amber S
Excellent! Anna is wonderful and our family would like to do business with her in the future!
Reply from Anna Pitcock
September 2nd, 2025 03:25 PM
I'm pleased to hear that you had such a positive experience, Amber. I look forward to the opportunity to work with your family again in the future. If there's anything you need or any questions arise, feel free to reach out. Thank you for your...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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