

Ruoff Mortgage - Lexington, KY
Lexington, KY

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Ruoff Mortgage - Lexington has received a review with 5 star rating from Whitney W
Reply from Owner
November 26th, 2025 02:55 PM
Thank you for the 5 stars! We’re glad you were able to attend our SEO training in Lexington. We appreciate your time, engagement, and the opportunity to partner with you.
Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from Chesney W
We couldn’t have asked for a better loan officer than Anna! She’s truly amazing, and we can’t recommend her highly enough!
Anna is in a class of her own! I'm a local Realtor who depends on great lenders like Anna to provide top notch service to my buyers. Anna goes above and beyond with each buyer to make sure they have a clear understanding of all their loan options...
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things were fast and i didnt feel comfortable asking questions at times. i just signed a lot of forms i I didn't know what they were . I wish my name was said correctly .
I genuinely cannot imagine a better person to walk me through a rather complicated loan process. Racee was professional, hard-working, thorough, and consistently made me feel taken care of. I always knew exactly where I stood and what was needed...
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Reply from Owner
September 17th, 2025 03:42 AM
I'm truly grateful for your generous feedback, Stacy. It's rewarding to know that you felt well-supported and informed throughout the loan process. Providing clarity and ensuring thoroughness are priorities I strive to uphold. If there's anything...
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Racee's wonderful attitude, patience, and thorough explanations were very appreciated. She worked very hard to figure out scenarios for us to qualify for different types of loans, and ultimately helped us to get into our dream house.
Reply from Racee Greene, Ruoff Mortgage
September 17th, 2025 03:43 AM
It's great to know that my attitude and explanations were beneficial during your journey, Michael. I'm pleased the hard work in exploring various loan scenarios led to you securing your dream house. If you have any further questions or need...
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Up to date information, very knowledgeable, very nice and helpful.
Reply from Racee Greene
September 17th, 2025 03:43 AM
I'm pleased to hear that you found the information I provided to be up-to-date and helpful, Jerry. Your feedback on my knowledge and approach means a great deal to me. If there's anything more I can assist you with, please feel free to let...
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Common/professional courtesy
Reply from Nick Edgerly, Ruoff Mortgage
September 20th, 2025 04:16 PM
Thank you so much for the kind words Alco! It was a pleasure to work with you and I hope you enjoy your home for years to come.
Ruoff Mortgage - Lexington has received a review with 5 star rating from Jennifer W
Reply from Owner
September 2nd, 2025 12:54 PM
Thank you, Jennifer, for your 5-star rating. We appreciate your feedback and are delighted to hear about your positive experience with Ruoff Mortgage. We value your trust in us as one of the top Mortgage Lenders in the industry.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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