Ruoff Mortgage - Lexington, KY
Lexington, KY
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from Shanon G
Anna Pitcock was always available...anytime.
Reply from Anna Pitcock
October 30th, 2025 06:23 PM
I'm pleased to know that my availability was helpful to you, Shanon. It's important to me to be there whenever needed. If you have any further questions or require assistance, please feel free to reach out at any time.
My house buying process, was a bit non traditional, as I had rented my home for 20 years and then had the opportunity to purchase it. However, Racee was exceptional and extremely knowledgeable in every aspect of my process. She was friendly,...
read more
Reply from Racee Greene, Ruoff Mortgage
October 18th, 2025 05:59 PM
Thank you so much, Sarah. I truly appreciate your kind words and the trust you placed in me during your unique home buying journey. Navigating a non-traditional process can indeed be challenging, and I'm pleased that my support and approach...
read more
Racee Greene, Ruoff Mortgage has received a review with 5 star rating from Paul O
Reply from Owner
October 18th, 2025 05:59 PM
Thank you, Paul, for your rating. If there's anything more you'd like to discuss or share, feel free to reach out to me directly.
excellent 5 stars
Reply from Racee Greene, Ruoff Mortgage
October 15th, 2025 04:21 PM
Thank you for your positive rating, Paul. You are much appreciated and I thank you for allowing me to serve you again!
for
Nick Edgerly, Ruoff Mortgage
Nick worked really hard to get us approved!
Reply from Nick Edgerly, Ruoff Mortgage
October 15th, 2025 03:29 PM
Thank you for the kind words Rebecca! It was great to work with you and I hope you love your new home.
Ms. Racee was excellent to work with. She was extremely knowledgeable and made the entire process simple and easy. I was very pleased with the service I received and would recommend her in the future.
Reply from Racee Greene, Ruoff Mortgage
October 7th, 2025 05:06 PM
Thank you so much Courtland. I am so excited for you and your new home! I will also be available to you should you need anything. Thank you for the kind words.
She was very helpful with collecting all the needed documents and was kind to my wife while I was working and she was getting the documents need
Reply from Racee Greene, Ruoff Mortgage
October 7th, 2025 06:43 AM
Thank you so much Alan. You, Celia, and Claire were fantastic! You had to juggle through some hurdles and did an incredible job and kept a positive attitude the entire time. I am super grateful for all of you and thankful for the review. If...
read more
for
Nick Edgerly, Ruoff Mortgage
Nick was attentive and effective. Friendly to talk to and made the whole process simple.
Reply from Nick Edgerly, Ruoff Mortgage
September 27th, 2025 04:34 PM
Thank you for your kind words Michael! It was great to work with you and thank you for making the process easy on our end too!
I thought Anna was exceptionally great being very detailed with me on everything from what was going on, all the details on everything n keeping me very well informed on stuff. Even when I'd be stumped on something she'd guide me through it...
read more
Reply from Anna Pitcock
October 4th, 2025 02:19 AM
Thank you for the wonderful review, Jeremy. I'm pleased to know that the detailed information and guidance I provided were helpful. It's essential for me to ensure clients are well-informed throughout the process, and I'm glad I could assist...
read more
161–170 of 797
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us