Ruoff Mortgage - Lexington, KY
Lexington, KY
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
I cant recommend Racee enough, it was an absolute pleasure working with her.
Reply from Owner
November 13th, 2025 04:51 PM
I’m pleased to know that your experience working with me was such a positive one, Tesla. Your recommendation is highly valued, and I appreciate you taking the time to share your thoughts. If there’s anything more I can do to assist you in the...
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Racee kept us informed every step of the way! Any hiccup we had in the process was fully explanied as to why and what steps needed to be taken to resolve the issue. Could not have asked for a more seamless experience.
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Reply from Racee Greene, Ruoff Mortgage
November 4th, 2025 05:58 PM
It's great to hear that you felt informed throughout the process, Tesla. You guys rock and your quick responses and cooperation made this an EASY file! I always aim to explain any issues clearly and outline the necessary steps to address them....
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Everything
Reply from Racee Greene, Ruoff Mortgage
November 3rd, 2025 10:28 PM
Thank you for the rating, Mary. I appreciate you and Kenny for trusting me and allowing me to help. It was an honor!
The lone butler app, but all I had to do was call.She asked for me to come by and she showed me exactly how to do it.She's very professional. You all should consider yourself very lucky to have someone like that on your team
Reply from Racee Greene, Ruoff Mortgage
November 3rd, 2025 10:21 PM
Kenny, it's great to hear that I could assist you effectively. I'm glad the visit helped clarify things, and I appreciate your kind words about my professionalism. You and MaryAnn are just delightful. If there's anything else you need or more...
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Racee Greene, Ruoff Mortgage has received a review with 5 star rating from Danielle L
Reply from Owner
November 4th, 2025 05:59 PM
I appreciate the high rating you’ve given, Danielle. Thank you for trusting me and Ruoff Mortgage.
Racee was really responsive and explained everything really well. Also super friendly! She made the whole process smooth!
Reply from Racee Greene
November 3rd, 2025 10:22 PM
I'm glad you had such a positive experience, Danielle. I always aim to provide clear explanations and maintain open communication. It's great to know that these efforts contributed to making the process smooth and friendly for you. If you have...
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Racee was so knowledgeable, kind, and helpful throughout our loan process! She was great! She was responsive to our emails, texts, and calls. She kept us updated throughout the entire process. She even was flexible to talk with us in the evening...
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Reply from Racee Greene
November 3rd, 2025 10:22 PM
I appreciate your thoughtful review, Macie. It's important to me to be knowledgeable and kind while guiding you through the loan process. I'm glad I could provide the assistance you needed, especially with the flexibility of evening communications....
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Excellent communication, clear process, intentional understanding of my situation
The fastest and easiest closing
We have ever had. Racee is great in every way.
Reply from Owner
October 27th, 2025 05:37 PM
I'm happy to hear that your closing process was both fast and easy, Mike. It's great to know that you found everything to your satisfaction. Thank you for acknowledging my efforts. If there's anything more I can assist you with in the future,...
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Our Loan officer Racee Greene was very friendly , knowledgeable, and a great comunicator. I don't think this process could have been any easier.
Reply from Racee Greene, Ruoff Mortgage
October 27th, 2025 05:38 PM
I'm pleased to know that you found the process seamless, Michael. Your kind words about my communication and expertise mean a lot. It's great to hear that everything felt straightforward from your perspective. If there's anything else I can...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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