Ruoff Mortgage - Lexington, KY
Lexington, KY
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
No surprises
Reply from Racee Greene, Ruoff Mortgage
December 2nd, 2025 07:57 PM
I appreciate your feedback, Sharon. It's great to know that there were no surprises during your experience. If there's anything more you need or any questions you have, feel free to reach out anytime. Thank you for choosing Ruoff Mortgage.
Racee was tops with both information and a listening ear, both valuable in the mortgaging process
Reply from Racee Greene, Ruoff Mortgage
December 1st, 2025 07:34 PM
Your thoughts are appreciated, Robert. Listening and providing the right information are key aspects of supporting clients through the mortgage process, so I'm pleased to hear these elements stood out for you. If there's anything else I can...
read more
We loved working with Anna! She waa was always available and ready to explain the entire process of our mortgage and becoming a homeowner! We would recommend her to anyone!
Reply from Anna Pitcock
December 8th, 2025 05:26 PM
It was a pleasure working with you, Hailey. I'm glad to hear that my availability and explanations were helpful to you throughout your journey to becoming a homeowner. Your recommendation means a lot to me. If you have any more questions or...
read more
Racee recently was the lender for a buyer who was purchasing one of my listings. She was professional, timely, and very communicative with me as the listing agent. What I appreciated most in this scenario was that she had already underwritten...
read more
Reply from Owner
December 1st, 2025 07:34 PM
Charles, thank you for sharing your thoughts. I appreciate your recognition of the professionalism and communication throughout the process. Making sure everything is smoothly underwritten beforehand is key to avoiding surprises, so it's rewarding...
read more
Communication and response time
Reply from Anna Pitcock
November 24th, 2025 04:07 PM
I'm glad to hear that you appreciated the communication and response time, James. It means a lot to me that I could meet your expectations in these areas. If there's anything else I can assist you with, please don't hesitate to reach out.
I could not be happier that I went with Racee Greene at Ruoff Mortgage for my home loan officer. She was knowledgeable, friendly, empathetic, and super responsive. I came to her incredibly stressed and tentative about the decision and process...
read more
Reply from Owner
December 1st, 2025 07:35 PM
It's truly rewarding to know that I could help ease your stress, Rachel, and guide you through the home-buying process. Your kind words about my responsiveness and the personal support provided mean a great deal. I'm glad that the journey felt...
read more
Racee made the process easy from start to finish. She was a pleasure to work with.
Reply from Racee Greene, Ruoff Mortgage
November 13th, 2025 04:50 PM
It's great to know that you found the process easy from start to finish, Rachel. I'm pleased that working together was a positive experience. If there's anything more I can assist you with, feel free to get in touch. Thank you for your feedback!...
read more
Racee with Ruoff Mortgage company was wonderful to work with! She made our mortgage process so easy for us. She kept us updated throughout the entire process. Even while she was on vacation, her supervisor stepped in very quickly and got our...
read more
Reply from Owner
November 13th, 2025 04:50 PM
I'm pleased to hear that your mortgage process went smoothly, Macie. Keeping you updated and ensuring everything was on track, even while I was away, is important to me. It's great to know that my team could provide support when needed. Thank...
read more
was very pleased with Racee I would recommend her to anyone
Reply from Racee Greene, Ruoff Mortgage
November 4th, 2025 07:37 PM
I'm delighted to hear that you were pleased with the service, John. Your recommendation means a great deal to me, as I strive to provide the best experience for all my clients. Should you or anyone you know need assistance in the future, please...
read more
I cant recommend Racee enough, it was an absolute pleasure working with her.
Reply from Owner
November 13th, 2025 04:51 PM
I’m pleased to know that your experience working with me was such a positive one, Tesla. Your recommendation is highly valued, and I appreciate you taking the time to share your thoughts. If there’s anything more I can do to assist you in the...
read more
141–150 of 796
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us