Ruoff Mortgage - Lexington, KY
Lexington, KY
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from Taylor N
Reply from Owner
January 19th, 2026 08:40 PM
I appreciate your five-star rating, Taylor. If there's anything more I can assist you with in the future, please don't hesitate to reach out.
Our Loan Officer was very communicative about every step of process and we truly felt she was always there for us, and our needs in this home buying endeavor .
Reply from Anna Pitcock
January 19th, 2026 06:24 PM
Taylor, it’s great to know that you felt supported and informed throughout the home buying process. Being communicative and addressing your needs is important to me, so I'm glad my approach resonated with you. If there's anything more I can...
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Anna Pitcock was an amazing communicator, efficient, & did exactly as she promised.
Reply from Anna Pitcock
January 19th, 2026 07:35 PM
Emily, it's good to hear that the experience met your expectations. I aim to provide clear communication and follow through on commitments, so it's rewarding to know that was reflected in your experience. If you need anything else or have future...
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Anna is absolutely the best. Her knowledge and understanding of the loan process made this a breeze. Clear and prompt communication, efficency, and unwavering professionalism made this such a smooth loan experience. She is such a blessing in...
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Reply from Anna Pitcock
January 16th, 2026 02:22 PM
Sara, I'm really glad to hear that my approach made a positive impact on your experience. It was a pleasure to assist you through the loan process, and I'm pleased to know that the communication and efficiency helped make things smooth for...
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Anna made this the most pleasant process for us. We walked into her office very discouraged with our finacial situation, but left excited and ready to buy a home. Anna is our family now and we recommend her to everyone!
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Reply from Anna Pitcock
January 8th, 2026 04:37 PM
I appreciate you sharing your experience. It means a lot to me that I could turn things around for you and make the process more pleasant. Knowing that you left feeling excited and ready to buy a home is truly rewarding. Your kind words about...
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Anna, is one of the most professional and knowledgeable people I've ever worked with. She gets things done quickly, efficient and effective.
Id love to have her on my team.
This year has been nothing but blessing after blessing. My family and I have closed one chapter and opened another, and I’m incredibly grateful for everyone who helped make this possible.Ruoff Mortgage – Anna, thank you so much! I truly appreciate...
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Reply from Anna Pitcock, Ruoff Mortgage
December 25th, 2025 02:31 PM
It's truly fulfilling to hear about your positive experience. Supporting you through this process and contributing to the transition of your family's new chapter means a lot to me. I'm pleased that my approach to handling things met your needs...
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Anna Pitcock NMLS 651913- Ruoff Mortgage NMLS 141868Thank you so much! I truly appreciate all the support throughout this whole process. I’m so excited for this new chapter and so grateful for how smooth everything went! 💙🏡Hands down, you...
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Reply from Anna Pitcock
December 24th, 2025 02:51 PM
Anaca, it's truly rewarding to read your feedback. I'm glad that I could support you through every step, and that my patience and understanding helped ease any anxieties you felt. Ensuring a smooth and timely closing is always a priority, and...
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We couldn’t be happier with how well everything went with our experience with Miss Racee Greene on our first home, we are over the moon with how easy she made everything loved how up front she was and willing to explain everything and be so...
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Reply from Racee Greene, Ruoff Mortgage
December 22nd, 2025 08:17 PM
I'm really pleased to know that you had such a positive experience with your first home purchase, Stephanie. Making the process easy and transparent is always my goal, and I'm glad that my approach met your needs. Thank you for appreciating...
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Just how easy everything was ans the good communication between everyone was wonderful and ovwrall a great first time experience
Reply from Racee Greene, Ruoff Mortgage
December 10th, 2025 02:26 PM
I'm pleased to know that your first experience went smoothly and communication met your expectations. Making the process easy and clear is always my goal. Thank you for sharing your thoughts and for choosing me. If you have more questions or...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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