Ruoff Mortgage - Lexington, KY
Lexington, KY
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Great communication
Reply from Anna Pitcock
January 30th, 2026 09:21 PM
I appreciate your feedback, Sallye. Communication is a priority for me, and I'm glad it met your expectations. If there's anything more I can assist with, please feel free to reach out.
Keep us up to date and was very helpful being a first time home owner.
Reply from Racee Greene, Ruoff Mortgage
January 22nd, 2026 07:40 PM
I appreciate your feedback, Andrew. It’s great to know that I could provide helpful updates as you navigated the process of becoming a first-time homeowner. Being a reliable resource during such an important time is something I strive for....
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Racee went above and beyond to help us to understand just what all was going to happen through the whole experience. She really made it so easy for us.
Reply from Racee Greene
January 22nd, 2026 07:40 PM
I'm truly glad to hear that you found the process easy to navigate, Tasha. Ensuring my clients are well-informed and comfortable throughout their journey is always a top priority for me. Your recognition of this effort is highly appreciated....
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No no no no no no no
Thank you for helping find our forever home! We had a great experience with Anna!
Reply from Owner
January 30th, 2026 04:46 PM
I'm so pleased to hear that you had a great experience, Chelsie. Helping you find your forever home is truly rewarding. If there's anything else you need or any further questions arise, please feel free to reach out.
Anna is great! Easy to talk to and made our experience great!
Reply from Anna Pitcock
January 29th, 2026 04:09 PM
I'm grateful for your kind words, Chelsie. It's encouraging to know that your experience was positive and that you found our interactions comfortable. If you ever need any assistance in the future, please don't hesitate to contact me.
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Ruoff Mortgage - Lexington
Anna Pitcock is absolutely wonderful to work with. She is very knowledgeable and is literally available at anytime to help with any questions you have. She made my first home buying experience so smooth and eased the worry! Thank you Anna!
Reply from Owner
January 26th, 2026 05:32 PM
Your feedback means a lot to me, Viana. I'm very glad to hear that your first home buying experience went smoothly. It was my pleasure to assist you throughout the process and provide the support you needed. If you ever have more questions...
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Ms. Pitcock and the whole team knew their business and made the whole process work, even on short notices from me. Thank you.
Reply from Anna Pitcock
January 22nd, 2026 05:21 PM
I'm pleased to hear that the process went smoothly for you, Rebecca. It's important to me to be adaptable and responsive to any timing needs, and I'm glad that you found this approach effective. If you ever need further assistance or have more...
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Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from Evan B
Reply from Owner
June 24th, 2024 05:17 PM
Evan, thank you for the perfect rating! I am thrilled to hear you were satisfied with the service you received from me at Ruoff Mortgage. Your satisfaction is a great compliment to our team. Please don't hesitate to reach out if there's anything...
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Anna was very knowledgeable about the loan process, very helpful and a very nice person to talk to. she turned my terrible experience with a bank into a great experience. Very fast in telling me information even talked to me about how things...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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