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Ruoff Mortgage - Lexington, KY

Lexington, KY

4.95

(796)

Mortgage

Mortgage Loan Officer

Contact Info

(270) 240-2798

Lexington, KY

https://www.ruoff.com/lending-centers/lexington

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.95

(796)

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5 Star

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Anna is very flexible and available all the time as my work schedule is crazy. She is also very informative and patient.

Reply from Anna Pitcock

March 6th, 2026 06:24 PM

I appreciate your thoughtful review, Xin. It's important to me to accommodate your schedule and provide the information you need throughout the process. I'm glad my approach was helpful for you. If there's anything else you need or questions...

I have nothing, but awesome things to say about Ruoff and Racee. She is absolutely the BEST. This is the third house she has helped me with and I would never use anyone else except her. Always there no matter the day or time. Thank you for...

Reply from Racee Greene, Ruoff Mortgage

February 24th, 2026 04:16 PM

I truly appreciate your kind words, Shannon. It's been a privilege to assist you with all of your homes. Being there for my clients anytime is such an honor, and I'm you value that as well :-). Thank you for trusting me and Ruoff Mortgage with...

The entire process was made very simple by our lender and everything was made very clear and straightforwar.

Reply from Anna Pitcock

March 2nd, 2026 06:10 PM

I'm pleased to hear that the process was simple and clear for you, Ethan. Making sure everything is straightforward is a key focus of mine. If you have any further questions or need support in the future, feel free to get in touch.

Nick Edgerly was amazing to work with, he made everything easy for us to understand as first time home buyers, and would always answer any questions we had. It was a great experience to be able to buy our first home with no problems.

Reply from Owner

March 4th, 2026 12:15 AM

I'm glad to hear that you had a smooth experience as first-time home buyers, Branda. It was a pleasure to assist you in navigating through the process and answering your questions. Congratulations on your new home! If you need any more assistance,...

Nick made everything easy for us to understand as first time home buyers, and would always answer any questions we had.

Reply from Nick Edgerly

February 26th, 2026 04:49 PM

Alex, I'm glad to know that you found the process easy to understand, especially as a first-time homebuyer. It's important to me that all your questions were answered and you felt confident throughout. If there's anything else you need or any...

Best customer service! So helpful and knowledgeable about the loan process and always took the time to answer my questions. Racee made the process seamless!

Reply from Owner

February 24th, 2026 04:16 PM

It's great to hear that the loan process felt seamless for you, Rachel. Taking the time to answer your questions and provide helpful insights is always important to me. I'm glad the experience met your expectations. If you have any more questions...

I give so much praise to Racee Greene for excellent communication and customer service. She was so patient and knowledgeable about each step in the process; always taking the time to answer my questions and provided tips and strategies for...

Reply from Racee Greene, Ruoff Mortgage

February 16th, 2026 12:52 AM

I truly appreciate your kind words, Rachel. It's rewarding to know that my communication and customer service made a positive impact on your experience, and I have to say you made it easy! I aim to provide clear guidance and insights for every...

As a firat time homebuyer we were walked through the process extensively, giving us the proper knowledge of our loan. Communication between us and Nick kept us up to date with any new required documentation, allowing a relatively speedy processing...

Reply from Nick Edgerly

February 24th, 2026 04:35 PM

It's great to hear that the homebuying process was smooth for you, Branda. Providing clear guidance and maintaining open communication is something I prioritize, so I'm pleased it made your experience positive. If you have any more questions...

Every step of the process was easy and quick. Thanks again.

Reply from Anna Pitcock

February 19th, 2026 06:12 PM

It's great to know that the process felt easy and quick for you, Justin. If you have any more questions or need assistance in the future, please don't hesitate to reach out.

Very patient, professional, and understanding.They worked very hard to get the process completed.

Reply from Owner

February 4th, 2026 05:30 PM

Thank you for sharing your experience, Michael. I’m glad to hear that my approach resonated with you. Ensuring a smooth process is important to me, and I'm pleased it was reflected in our work together. If you have any further questions or...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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