Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Ryan was incredible; great communication, simplified everything for me (a first time buyer), executed every step in a timely manner, and worked to be transparent and open to any questions I had. He also communicated with me via email and text...
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Ryan was incredible; great communication, simplified everything for me (a first time buyer), executed every step in a timely manner, and worked to be transparent and open to any questions I had. He also communicated with me via email and text...
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The online application process was extremely beneficial for our situation. And Mr. Hardin kept us updated and involved throughout the entire process.
Reply from Mark Hardin
July 9th, 2024 12:57 PM
Thank you for sharing your positive experience! We strive for a quick and easy process, with clear communication every step of the way. Please reach out should you have any other lending needs or questions!
This was my first home and even though the process was something new, Cathy made sure to explain in detail and follow up
Reply from Cathy Clark, Ruoff Mortgage
June 27th, 2024 03:29 PM
I'm thrilled to hear that you felt well-informed throughout your first home buying process, Dominique. It was my pleasure to help you through it. Your feedback is appreciated and I hope to assist you with any future mortgage needs.
Amy is amazing! She made sure I understood everything through the entire process . This was my second experience with her buying a home and both times were seamless. I would recommend Ruoff Mortgage and Amy for anything I need in the future!...
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Reply from Owner
February 6th, 2025 12:23 PM
I'm really glad to hear about your positive experience, Eric! I strive to make the loan process as smooth and quick as possible for my clients. It's particularly rewarding to know that you felt the service was worth 10 stars! Looking forward...
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Amy was very helpful and willing to explain things that I didn’t understand and made me aware of any updates and things of that nature. She is great!
Reply from Amy Robbins, Ruoff Mortgage
July 6th, 2024 12:57 AM
Spencer, I am so happy you liked our milestone update emails and push notifications that provide real time updates! Congratulations on your new home! Please reach out with any questions. Amy
Ryan was extremely professional and very communicative with us. He was a blessing and pleasure to work each step of the process. A real pro at his job and how he interacts positively with us as clients. I would not hesitate to recommend Ryan...
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Reply from Ryan Frantz, Ruoff Mortgage
June 20th, 2024 11:05 AM
Jim,Congratulations on your new home. And happy 75th birthday! So glad Scott Uebele connected us. I really appreciate the opportunity to get to work with you and Alice. THANK YOU. Let's play a round of golf once you are settled here soon.Have...
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Ruoff Mortgage - Keystone Crossing
Ruoff Mortgage - Keystone Crossing has received a review with 5 star rating from Jill
Reply from Owner
October 6th, 2024 12:00 AM
Hi, Jill. Thank you very much for your rating! We are glad you had a pleasant experience.
He was very accommodating to our needs and kept us up to speed on things! Quick and easy process.
Reply from Mark Hardin, Ruoff Mortgage
July 9th, 2024 12:47 PM
I'm glad you were happy with our service, thank you for taking the time to leave your feedback. Please contact me anytime should you have any lending questions or needs!
Consistent and concise communication.
Reply from Ryan Frantz
June 20th, 2024 11:07 AM
Alice,Thank you so much for the review this week after closing on your new home last week. It was a joy to get to work with you and Jim on your home financing. So glad Scott Uebele got us connected so we could assist. Congratulations, very...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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