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Ruoff Mortgage - Keystone Crossing in Indianapolis, IN

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN

Indianapolis, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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5 Star
97%
4 Star
2%
3 Star
0%
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0%
1 Star
0%
Reviews from Web
  • S
    Susan J H
    Indianapolis, IN
    Posted on September 3rd, 2024 10:45 PM
    Mark was a true gem. As a first time home buyer, he held my hand, reassured me, checked in on me and was basically my psychiatrist! He was AMAZING. He was available at any time including weekends and holidays. He was patient and answered all...
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    Reply from Mark Hardin, Ruoff Mortgage
    September 4th, 2024 02:26 PM
    Hi Susan, I'm overwhelmed by your kind words. It was a privilege helping you in your home buying journey and providing the support you needed. No question is too small when it comes to such an important decision, and I'm glad I could assist....
    read more
  • H
    Harrison M C
    Indianapolis, IN
    Posted on September 3rd, 2024 04:03 PM
    Ryan was great to work with. We were first time home buyers and he took time to make sure we understood everything throughout the whole process.
    Reply from Ryan Frantz, Ruoff Mortgage
    September 3rd, 2024 04:14 PM
    Harrison,Congratulations on your new home! So exciting for you and Sarah. Thrilled for the opportunity to assist you both and can't thank you enough for the trust you showed me to help guide you along the way. Love to see some pics of you and...
    read more
  • E
    Eric L
    Avon, IN
    Posted on September 3rd, 2024 01:32 PM
    Overall customer service!
    Reply from Amy Robbins, Ruoff Mortgage
    September 3rd, 2024 03:28 PM
    Eric, Thank you for the 5 star rating!!! Glad you were happy with our process and service during your homebuying process. Please reach out with any questions you may have. Enjoy your new home! Amy
  • A
    Amy
    Posted on September 3rd, 2024 10:41 AM
    Amy Robbins, Ruoff Mortgage has received a review with 5 star rating from Amy
    Reply from Owner
    September 3rd, 2024 02:06 PM
    Thank you for the 5 star rating Amy! Enjoy your new home and please reach out with any questions!
  • A
    Amy D N
    Greenwood, IN
    Posted on September 3rd, 2024 10:40 AM
    I could not have asked for a better experience! Amy went above and beyond to ensure I was informed of every step, understood every step, and gave me the time and attention I needed. I cannot even imagine how busy Amy is, but she managed to...
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    Reply from Amy Robbins, Ruoff Mortgage
    September 3rd, 2024 03:33 PM
    Amy, I love that we were able to help you purchase a home to be closer to your grandchild! It can be tricky to line up selling a home and buying a home on the exact same day and I am so happy we were able to accomplish that goal for you! I...
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  • for
    Geno Eacret, Ruoff Mortgage
    Encompass
    A
    Amanda J B
    Franklin, IN
    Posted on September 2nd, 2024 05:55 PM
    Geno was an extraordinary loan officer. I will recommend him every time. He was so kind and patient with our first time home buying experience. He explained everything so well, encouraged us, celebrated with us, and was always a text or a phone...
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  • for
    Geno Eacret, Ruoff Mortgage
    Encompass
    G
    Gabriel T B
    Franklin, IN
    Posted on September 2nd, 2024 03:51 PM
    Geno is amazing! He was very helpful with everything we needed. Thank you again Geno
  • D
    Deborah A L
    Avon, IN
    Posted on September 2nd, 2024 03:19 PM
    Amy was wonderful to work with. Very helpful. Would use her again in a heartbeat
    Reply from Amy Robbins, Ruoff Mortgage
    September 3rd, 2024 03:25 PM
    Deborah, Thank you for kind words. I am so happy we could work together during your homebuying journey. Enjoy your new home and please reach out with any questions! Amy
  • S
    Sarah C
    Indianapolis, IN
    Posted on September 2nd, 2024 03:08 PM
    Ryan was extremely friendly, knowledgeable, and easy to work with. He explained things in a way that made it easy for a first-time buyer to understand. He was very communicative and responded to all emails and calls very quickly. I would definitely...
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    Reply from Ryan Frantz, Ruoff Mortgage
    September 2nd, 2024 03:15 PM
    Sarah and Harrison, Thank you so much for the awesome opportunity to work with you both. Was really a pleasure to get to assist you on the financing end to help you buy your first home. A BIG CONGRATULATIONS to you both. Thank you! Ryan
  • A
    Afi S
    Greenfield, IN
    Posted on September 1st, 2024 11:12 PM
    Our loan officer Mark went above and beyond for my family. He was always ready to answer questions no matter how big or small. His costumer service is outstanding! My family and I are so grateful and lucky to have him walk us through the home...
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    Reply from Mark Hardin, Ruoff Mortgage
    September 1st, 2024 11:26 PM
    Hello Afi, I'm overjoyed to hear about your positive experience with me at Ruoff Mortgage. I take great pride in providing exceptional service and guiding every family through this important journey. The fact that I could be there for you as...
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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