Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Mark Hardin, Central Indiana | Ruoff Mortgage has received a review with 5 star rating from Arku B
Reply from Owner
September 4th, 2024 02:26 PM
I appreciate your top rating, Arku! I'm thrilled to hear that you are satisfied with the service provided. Your feedback means a lot to me and the whole team at Ruoff Mortgage. Please don't hesitate to reach out if you need anything in the...
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Open and honest communication. Knowledgeable, respectful, friendly and supportive.
Reply from Mark Hardin, Ruoff Mortgage
September 1st, 2024 11:26 PM
I'm so pleased to hear your positive feedback, Arku. It was a pleasure to provide you with the open and honest communication you deserve. At Ruoff Mortgage, we strive to be knowledgeable, respectful, friendly, and supportive at all times. I'm...
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I had a huge problem with my insurance which almost caused closing to be delayed, which is what influencedmy ratings. The insurance department needs to review the coverage prior to getting a closing date. They had the necessary information...
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Mark is extremely responsive and knowledgeable.
Reply from Mark Hardin, Ruoff Mortgage
August 30th, 2024 05:39 PM
Hi Jake, thank you for your kind words and the 5-star rating. I'm glad to hear that you found my responsiveness and knowledge beneficial. Here at Ruoff Mortgage, we aim to provide excellent service and I'm happy that I could meet your expectations....
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Mark Hardin, Central Indiana | Ruoff Mortgage has received a review with 5 star rating from Shane S
Reply from Owner
September 4th, 2024 02:27 PM
Shane, I'm thrilled to hear that you had a positive experience with Ruoff Mortgage. It's always rewarding to hear that we're meeting the needs of our customers. Your generous 5-star rating is very much appreciated. I am glad I was able to assist...
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Mark was very knowledgeable and answered any questions I had and was always quick to respond, whether it be earlier in the mornings or later in the evenings. Would recommend going through Mark and Ruoff anytime.
Reply from Mark Hardin, Ruoff Mortgage
August 30th, 2024 04:35 PM
I'm genuinely grateful for your kind words, Shane. I'm thrilled to hear that my efforts to be accessible and knowledgeable were appreciated. It was a pleasure assisting you and I'm here for any future needs. Your recommendation means a lot...
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Everything
Reply from Ryan Frantz
September 2nd, 2024 03:16 PM
Cody,Really want to thank you for your continued support over the years when you need home financing needs. Congrats on your first investment property purchase for your family to live in. Awesome!!!! We'll be ready for when you are ready to...
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Ryan is great! He answered every single question fast and in a way, I would understand it. And I had many :-).
I felt comfortable along the whole process! Great working with Ryan!!
Reply from Owner
September 2nd, 2024 03:18 PM
Marius,Congratulations on your first home purchase in the US! You handled the intricacies of the funds transfers like a professional...well done!!! I want to thank you and Joline for the trust to assist you with your home financing. I really...
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Ryan was spot on, answering every question fast and in every detail and was just a great support along the whole process!
Reply from Ryan Frantz, Ruoff Mortgage
September 2nd, 2024 03:19 PM
I'm elated to hear that you found my services helpful, Marius! I strive to answer all queries promptly and thoroughly, so I'm happy to know that you felt supported throughout the entire process. It was a pleasure to work with you at Ruoff Mortgage,...
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Great consulting, very responsive at all times, pro-active recommendations, all questions answered in detail. Great experience so far!
Reply from Owner
September 2nd, 2024 03:19 PM
Thanks for taking the time to write this wonderful review, Joline. I'm delighted to hear that you had a great experience working with me at Ruoff Mortgage. Your satisfaction is my top priority, so I'm glad to know that I was able to provide...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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