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Ruoff Mortgage - Keystone Crossing in Indianapolis, IN

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN

Indianapolis, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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5 Star
97%
4 Star
2%
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0%
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Reviews from Web
  • for
    Ruoff Mortgage - Keystone Crossing
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    Grace S
    Posted on September 18th, 2024 12:00 AM
    My experience with Ruoff Mortgage was just amazing. The team went above and beyond for my family. I couldn’t have asked for anything better. Outstanding customer service!
    Reply from Owner
    October 7th, 2024 12:00 AM
    Thank you again for your incredible review Grace. It's truly heartwarming to know that our team was able to make the homebuying process a smooth one for your family. We appreciate you choosing Ruoff Mortgage.
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    Ruoff Mortgage - Keystone Crossing
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    Marius S
    Posted on September 16th, 2024 05:04 PM
    Working with Ruoff was a fantastic experience! Their portal is sp easy to handle and you always understand the process and where it stands. All documents can be uploaded there - Smooth! Everyone we were in contact with was fast and very helpful!...
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  • for
    Ruoff Mortgage - Keystone Crossing
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    Marius S
    Posted on September 16th, 2024 12:00 AM
    Working with Ruoff was a fantastic experience! Their portal is sp easy to handle and you always understand the process and where it stands. All documents can be uploaded there - Smooth! Everyone we were in contact with was fast and very helpful!...
    read more
    Reply from Owner
    October 7th, 2024 12:00 AM
    Thank you for your kind words and 5-star review! We're thrilled to hear that your experience with Ryan and the Ruoff Mortgage team was so positive. Our team strives to provide exceptional customer service, and it's rewarding to know that our...
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  • for
    Eric Henderson, Ruoff Mortgage
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    Jolie C
    Posted on September 13th, 2024 03:42 PM
    Eric Henderson, Ruoff Mortgage has received a review with 5 star rating from Jolie C
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    Eric Henderson, Ruoff Mortgage
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    Jolie P C
    Indianapolis, IN
    Posted on September 13th, 2024 03:41 PM
    Eric's patience, great attitude and he was always available to answer all my questions! I also appreciated the convenience of Loan Butler and signing electronically!
    Reply from Eric Henderson
    September 23rd, 2024 03:43 PM
    I'm delighted to hear that you had such a positive experience, Jolie. Providing reliable assistance and ensuring a convenient process through Loan Butler and electronic signing was my top priority. I valued every opportunity to answer your...
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    Mallory W
    Posted on September 12th, 2024 05:32 PM
    Professional, thoughtful, responsive. I so appreciate all the work she did for me & how manageable she made this process feel.
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    Mallory W
    Westfield, IN
    Posted on September 12th, 2024 05:31 PM
    Being a first-time homebuyer, I felt completely at-ease with Cathy at the helm. From the very first phone call I made, which was a voicemail returned promptly, Cathy made this process so manageable. First and foremost, I felt completely respected...
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    Reply from Cathy Clark, Ruoff Mortgage
    September 12th, 2024 05:56 PM
    Thank you Mallory for your incredibly kind words!! I was lucky to have the opportunity to work with you. I am so, so happy to have helped you purchase your first home!!!
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    Elizabeth C
    Danville, IN
    Posted on September 12th, 2024 04:06 PM
    Stacey was absolutely AMAZING to work with. She was very knowledge and helped very much throughout the process.
    Reply from Stacey Klein
    September 22nd, 2024 04:08 PM
    So glad to hear that you had a positive experience, Elizabeth! It was truly a pleasure to work with you and I'm thrilled that I could assist you throughout the process. I'm here if you need anything else in the future. Thanks for choosing Ruoff...
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    Justin W
    Posted on September 12th, 2024 03:08 PM
    If you need a home loan Ruoff is the place to go! Absolutely amazing customer service! They will help you no matter what time or day! They Absolutely bent over backwards for us! And they got us the best interest rates possible!
    Reply from Owner
    September 20th, 2024 08:27 PM
    Justin,I cannot thank you enough...words don't do it justice. You and your wife are incredible people...troopers to be honest with what you dealt with on the selling side of this purchase transaction. THANK YOU...appreciate you both.Ryan
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    Justin W
    Olney, IL
    Posted on September 12th, 2024 03:05 PM
    I'm not sure how someone can be so helpful, caring, and committed! But ryan was just that. If I were you I'd give than man a raise because I promise you want to keep that guy around as long as possible! And no, I have never met him!
    Reply from Ryan Frantz, Ruoff Mortgage
    September 12th, 2024 08:37 PM
    Justin,I cannot thank you enough. I tell you what...you have one of the BEST attitudes I have come to know in my lifetime. To deal with the ups and downs the seller dealt you during this process and you handled it like a champ. Seriously, a...
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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