

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
My experience with Ruoff Mortgage was just amazing. The team went above and beyond for my family. I couldn’t have asked for anything better. Outstanding customer service!
Reply from Owner
October 7th, 2024 12:00 AM
Thank you again for your incredible review Grace. It's truly heartwarming to know that our team was able to make the homebuying process a smooth one for your family. We appreciate you choosing Ruoff Mortgage.
Working with Ruoff was a fantastic experience! Their portal is sp easy to handle and you always understand the process and where it stands. All documents can be uploaded there - Smooth! Everyone we were in contact with was fast and very helpful!...
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Working with Ruoff was a fantastic experience! Their portal is sp easy to handle and you always understand the process and where it stands. All documents can be uploaded there - Smooth! Everyone we were in contact with was fast and very helpful!...
read more
Reply from Owner
October 7th, 2024 12:00 AM
Thank you for your kind words and 5-star review! We're thrilled to hear that your experience with Ryan and the Ruoff Mortgage team was so positive. Our team strives to provide exceptional customer service, and it's rewarding to know that our...
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Eric Henderson, Ruoff Mortgage has received a review with 5 star rating from Jolie C
Eric's patience, great attitude and he was always available to answer all my questions! I also appreciated the convenience of Loan Butler and signing electronically!
Reply from Eric Henderson
September 23rd, 2024 03:43 PM
I'm delighted to hear that you had such a positive experience, Jolie. Providing reliable assistance and ensuring a convenient process through Loan Butler and electronic signing was my top priority. I valued every opportunity to answer your...
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Professional, thoughtful, responsive. I so appreciate all the work she did for me & how manageable she made this process feel.
Being a first-time homebuyer, I felt completely at-ease with Cathy at the helm. From the very first phone call I made, which was a voicemail returned promptly, Cathy made this process so manageable. First and foremost, I felt completely respected...
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Reply from Cathy Clark, Ruoff Mortgage
September 12th, 2024 05:56 PM
Thank you Mallory for your incredibly kind words!! I was lucky to have the opportunity to work with you. I am so, so happy to have helped you purchase your first home!!!
Stacey was absolutely AMAZING to work with. She was very knowledge and helped very much throughout the process.
Reply from Stacey Klein
September 22nd, 2024 04:08 PM
So glad to hear that you had a positive experience, Elizabeth! It was truly a pleasure to work with you and I'm thrilled that I could assist you throughout the process. I'm here if you need anything else in the future. Thanks for choosing Ruoff...
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If you need a home loan Ruoff is the place to go! Absolutely amazing customer service! They will help you no matter what time or day! They Absolutely bent over backwards for us! And they got us the best interest rates possible!
Reply from Owner
September 20th, 2024 08:27 PM
Justin,I cannot thank you enough...words don't do it justice. You and your wife are incredible people...troopers to be honest with what you dealt with on the selling side of this purchase transaction. THANK YOU...appreciate you both.Ryan
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I'm not sure how someone can be so helpful, caring, and committed! But ryan was just that. If I were you I'd give than man a raise because I promise you want to keep that guy around as long as possible! And no, I have never met him!
Reply from Ryan Frantz, Ruoff Mortgage
September 12th, 2024 08:37 PM
Justin,I cannot thank you enough. I tell you what...you have one of the BEST attitudes I have come to know in my lifetime. To deal with the ups and downs the seller dealt you during this process and you handled it like a champ. Seriously, a...
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861–870 of 1646
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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