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Ruoff Mortgage - Keystone Crossing in Indianapolis, IN

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN

Indianapolis, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
97%
4 Star
2%
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Reviews from Web
  • for
    Ruoff Mortgage - Keystone Crossing
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    Brian N
    Posted on October 26th, 2024 12:00 AM
    Extremely helpful. Very positive experience. If my family ever needs to purchase another home we will be returning here.
    Reply from Owner
    October 7th, 2025 12:00 AM
    Thank you so much for the kind words! We're honored to have been a part of your home-buying journey. We look forward to helping you and your family anytime. Thanks again.
  • J
    Jason R B
    Owensboro, KY
    Posted on October 25th, 2024 03:44 PM
    constant communication on what was going on with my loan and if anything was needed from me it was clear and easy to understand what they needed me to provide. We had started on one property and the inspection report came in very poorly and...
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    Reply from Mark Hardin, Ruoff Mortgage
    October 25th, 2024 05:36 PM
    Hey Jason, I'm truly grateful for your positive feedback and the perfect star-rating. At Ruoff Mortgage, we always strive to keep our clients well-informed and ensure the entire process runs smoothly - even if there are unexpected turns like...
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  • T
    Tim T
    Posted on October 25th, 2024 03:05 PM
    Ruoff Mortgage treated us like we were royalty and they rolled out the red carpet in everything that they did to help us purchase our new home.
  • T
    Timothy W T
    Trafalgar, IN
    Posted on October 25th, 2024 03:03 PM
    A friendly person who cared about our needs.
    Reply from Stacey Klein
    November 4th, 2024 03:05 PM
    I'm thrilled to hear that you had a positive experience with me at Ruoff Mortgage, Timothy! It's very important to me that the needs of my clients are not just met but exceeded. Your kind words have brightened my day! Thank you for taking the...
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  • for
    Geno Eacret, Ruoff Mortgage
    Encompass
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    Nicholas A
    WESTFIELD, IN
    Posted on October 24th, 2024 09:40 PM
    Thanks Geno!
    Reply from Geno Eacret
    November 3rd, 2024 09:41 PM
    I'm so glad to hear you had a positive experience, Nicholas! Your satisfaction is my top priority, and your kind words mean a lot. Knowing that you're happy with your experience reaffirms why I love doing what I do here at Ruoff Mortgage. Looking...
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  • N
    Nicholas J M
    INDIANAPOLIS, IN
    Posted on October 24th, 2024 03:06 PM
    I was actually shocked at the quality of my experience. It is my first home purchase, and I expected to be much more stressed. Amy and Ruoff made it easy and transparent!
    Reply from Amy Robbins, Ruoff Mortgage
    October 24th, 2024 08:58 PM
    Nicholas, Congratulations on the purchase of your Condo! I'm absolutely thrilled to hear about your positive experience! Making the process of a first home purchase easy and transparent is something I strive for with my clients. Your feedback...
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  • J
    Jason B
    Westfield, IN
    Posted on October 23rd, 2024 03:41 PM
    As always, the entire Ruoff team led by Amy Robbins was phenomenal. Ruoff is like family and we're very fortunate to have them as our mortgage lender. Their knowledge, expertise, and communication by far exceeds anyone whom we've worked with...
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    Reply from Amy Robbins, Ruoff Mortgage
    October 23rd, 2024 10:02 PM
    Hello Jason, your kind words have truly made me smile and made my day. I'm overjoyed to know that you consider us as your family and trust us with your mortgage needs. We always strive to offer the best service and exceed expectations, and...
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    Hannah C
    Indianapolis, IN
    Posted on October 23rd, 2024 03:27 AM
    Very smooth process and was always informed on updates. The app also made the steps clear and easy to follow!
    Reply from Mark Hardin, Ruoff Mortgage
    October 23rd, 2024 07:59 AM
    It's great to hear your feedback, Hannah! I'm glad to know that you found our process smooth and our app easy to follow. At Ruoff Mortgage, we always strive to keep our clients updated and well-informed. Thank you for the 5-star rating! It...
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  • S
    Steve H
    Posted on October 20th, 2024 04:01 PM
    Amy Robbins, Ruoff Mortgage has received a review with 5 star rating from Steve H
    Reply from Owner
    October 23rd, 2024 10:06 PM
    Steve, Thank you for your 5 star rating! I am so happy for you and Connie to be able to move closer to your daughter's family and your new grandchild. Congratulations!
  • S
    Steven N H
    Bradenton, FL
    Posted on October 20th, 2024 03:59 PM
    We dealt with 3 hurricanes during the process. Amy and her team were still able to navigate through an out of state mortgage with unique employment issues and met the scheduled closing! 👏
    Reply from Amy Robbins
    May 15th, 2025 01:04 AM
    Steve and Connie, Hope you are enjoying your new home and living in Florida! Amy
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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