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Ruoff Mortgage - Keystone Crossing in Indianapolis, IN

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN

Indianapolis, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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5 Star
97%
4 Star
2%
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0%
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Reviews from Web
  • J
    Jamie B
    Posted on October 28th, 2024 06:56 PM
    Mark Hardin, Central Indiana | Ruoff Mortgage has received a review with 5 star rating from Jamie B
    Reply from Owner
    October 31st, 2024 05:51 PM
    I'm genuinely thrilled to hear about your positive experience, Jamie. It's always a delight knowing that our hard work pays off in making our clients happy. Thank you so much for the excellent 5-star rating. If you ever need any further assistance,...
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  • H
    Harold J B
    Russiaville, IN
    Posted on October 28th, 2024 06:56 PM
    Communication
    Reply from Mark Hardin, Ruoff Mortgage
    October 31st, 2024 05:51 PM
    Thanks for your feedback, Harold. It's clear from your rating that there are areas where we can improve. Communication is key in our business, so it's disappointing to hear that we didn't meet your expectations. I appreciate you pointing this...
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  • S
    Scott S
    Posted on October 28th, 2024 03:46 PM
    Easy to work with and excellent communication.
    Reply from Owner
    October 31st, 2024 05:52 PM
    Thanks for the kind review, Scott! I'm so glad you found the process easy and my communication satisfactory. It was a pleasure working with you. Remember, I'm here if you need anything in the future. - Mark Hardin, Ruoff Mortgage
  • S
    Scott S
    Wilmington, OH
    Posted on October 28th, 2024 03:46 PM
    Great communication
    Reply from Mark Hardin, Ruoff Mortgage
    October 28th, 2024 04:00 PM
    Thanks for the stellar rating, Scott! It was a pleasure working with you. Your feedback about great communication is much appreciated, it's something we strive for at Ruoff Mortgage. Looking forward to assisting you again in the future. - Mark...
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  • P
    Patricia T
    Trafalgar, IN
    Posted on October 28th, 2024 03:04 PM
    Wonderful customer service!
    Reply from Stacey Klein
    November 7th, 2024 03:08 PM
    I'm thrilled to hear you had such a positive experience, Patricia! Delivering outstanding customer service is always the goal here at Ruoff Mortgage, and your feedback is greatly appreciated. Please don't hesitate to reach out if you need anything...
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  • L
    Laura B
    Posted on October 27th, 2024 10:25 PM
    Amy Robbins, Ruoff Mortgage has received a review with 5 star rating from Laura B
    Reply from Owner
    October 27th, 2024 10:45 PM
    Thank you Laura! Enjoyed working with you and Jason again! Please reach out with any questions.
  • L
    Laura B
    Westfield, IN
    Posted on October 27th, 2024 10:25 PM
    We were very pleased with the opportunity to work with Amy again. She was outstanding!
    Reply from Amy Robbins
    May 15th, 2025 01:03 AM
    Laura, Yes, it was a pleasure to work with you and Jason again. Hope you are doing well! Amy
  • for
    Geno Eacret, Ruoff Mortgage
    Encompass
    T
    Talishia S G
    Zionsville, IN
    Posted on October 27th, 2024 07:08 PM
    As first time home buyers we had a great experience. Geno made himself available for any and all questions and If he didn't have an answer for us right away he got any answer for us shortly after.
  • for
    Alexi Smalley, Ruoff Mortgage
    google
    R
    Rhonda D
    Posted on October 26th, 2024 01:09 AM
    Alexi Smalley was awesome to work with! She kept me informed every step of the way! I would definitely use her again!
    Reply from Owner
    March 31st, 2025 01:55 AM
    I'm thrilled to hear that you had such a positive experience working with me. Keeping you informed throughout the process is a top priority, and I'm glad it made a difference for you. I look forward to the opportunity to work with you again...
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  • for
    Alexi Smalley, Ruoff Mortgage
    Encompass
    R
    Rhonda D
    ROANN, IN
    Posted on October 26th, 2024 01:08 AM
    Alexi was so easy to work with! She has helped me get to this stage over the last few years with her guidance.! I would recommend her to anyone.
    Reply from Alexi Smalley
    November 5th, 2024 01:09 AM
    I'm overjoyed to hear that you found our collaboration to be helpful, Rhonda! It's been my pleasure to guide you throughout the process. Your recommendation is the highest compliment I could receive. If you ever have more questions or need...
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  • 781–790 of 1646
    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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