

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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9 AM to 5 PM
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closed
Sun
closed
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Reviews from Web
Mark Hardin, Central Indiana | Ruoff Mortgage has received a review with 5 star rating from Jamie B
Reply from Owner
October 31st, 2024 05:51 PM
I'm genuinely thrilled to hear about your positive experience, Jamie. It's always a delight knowing that our hard work pays off in making our clients happy. Thank you so much for the excellent 5-star rating. If you ever need any further assistance,...
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Communication
Reply from Mark Hardin, Ruoff Mortgage
October 31st, 2024 05:51 PM
Thanks for your feedback, Harold. It's clear from your rating that there are areas where we can improve. Communication is key in our business, so it's disappointing to hear that we didn't meet your expectations. I appreciate you pointing this...
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Easy to work with and excellent communication.
Reply from Owner
October 31st, 2024 05:52 PM
Thanks for the kind review, Scott! I'm so glad you found the process easy and my communication satisfactory. It was a pleasure working with you. Remember, I'm here if you need anything in the future. - Mark Hardin, Ruoff Mortgage
Great communication
Reply from Mark Hardin, Ruoff Mortgage
October 28th, 2024 04:00 PM
Thanks for the stellar rating, Scott! It was a pleasure working with you. Your feedback about great communication is much appreciated, it's something we strive for at Ruoff Mortgage. Looking forward to assisting you again in the future. - Mark...
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Wonderful customer service!
Reply from Stacey Klein
November 7th, 2024 03:08 PM
I'm thrilled to hear you had such a positive experience, Patricia! Delivering outstanding customer service is always the goal here at Ruoff Mortgage, and your feedback is greatly appreciated. Please don't hesitate to reach out if you need anything...
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Amy Robbins, Ruoff Mortgage has received a review with 5 star rating from Laura B
Reply from Owner
October 27th, 2024 10:45 PM
Thank you Laura! Enjoyed working with you and Jason again! Please reach out with any questions.
We were very pleased with the opportunity to work with Amy again. She was outstanding!
Reply from Amy Robbins
May 15th, 2025 01:03 AM
Laura, Yes, it was a pleasure to work with you and Jason again. Hope you are doing well! Amy
As first time home buyers we had a great experience. Geno made himself available for any and all questions and If he didn't have an answer for us right away he got any answer for us shortly after.
Alexi Smalley was awesome to work with! She kept me informed every step of the way! I would definitely use her again!
Reply from Owner
March 31st, 2025 01:55 AM
I'm thrilled to hear that you had such a positive experience working with me. Keeping you informed throughout the process is a top priority, and I'm glad it made a difference for you. I look forward to the opportunity to work with you again...
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Alexi was so easy to work with! She has helped me get to this stage over the last few years with her guidance.!
I would recommend her to anyone.
Reply from Alexi Smalley
November 5th, 2024 01:09 AM
I'm overjoyed to hear that you found our collaboration to be helpful, Rhonda! It's been my pleasure to guide you throughout the process. Your recommendation is the highest compliment I could receive. If you ever have more questions or need...
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781–790 of 1646
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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