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Ruoff Mortgage - Keystone Crossing in Indianapolis, IN

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN

Indianapolis, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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5 Star
97%
4 Star
2%
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0%
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Reviews from Web
  • for
    Geno Eacret, Ruoff Mortgage
    Encompass
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    Allison L L
    GREENFIELD, IN
    Posted on December 1st, 2024 07:55 PM
    Over-all communication was great! It helped us get the best rate possible !
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    Ruoff Mortgage - Keystone Crossing
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    Jim S
    Posted on November 29th, 2024 12:00 AM
    Ruoff Mortgage - Keystone Crossing has received a review with 5 star rating from Jim S
    Reply from Owner
    October 6th, 2025 12:00 AM
    Hi, Jim. Thank you very much for your rating! We are glad you had a pleasant experience.
  • J
    John T D
    Lebanon, IN
    Posted on November 26th, 2024 07:59 PM
    Ryan was very easy to work with and has the enthusiasm to make the entire process as streamlined as possible. He was very transparent about what the expectations were so that there were no surprises. Any questions or issues that arose were...
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    Reply from Ryan Frantz, Ruoff Mortgage
    November 27th, 2024 02:39 PM
    JT,Thank you very much for your testimonial and feedback. I really appreciate the opportunity to have a chance to assist you with your home financing. I think it was a real win for you and am thankful to be a part of the team helping you buy...
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  • D
    Dorothy D D
    Indianapolis, IN
    Posted on November 26th, 2024 06:15 PM
    Our Senior loan officer was very knowledgeable and very professional. Thank you, Mark.
    Reply from Mark Hardin
    December 6th, 2024 06:17 PM
    I'm thrilled to hear that you had such a positive experience with your senior loan officer. I strive to provide the best service possible and I'm glad to see it paid off. Thank you for your feedback and for trusting Ruoff Mortgage with your...
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  • A
    Alyssa H
    Danville, IN
    Posted on November 25th, 2024 10:28 PM
    Up to date and easy to contact
    Reply from Mickie Lucas
    December 5th, 2024 10:31 PM
    I'm glad to hear that you found our process to be up-to-date and that you appreciated the ease of contact, Alyssa! Your 5-star review means a lot to us at Ruoff Mortgage. We strive to provide top-notch service, and your feedback helps us ensure...
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  • J
    Juliann B
    Noblesville, IN
    Posted on November 25th, 2024 04:11 PM
    Adam was great. He kept us up-to-date on all information needed. The process was smooth, closing was very smooth as well.
    Reply from Adam Vogel
    December 5th, 2024 04:14 PM
    Thanks for the stellar review, Juliann! I'm thrilled to hear that you found the process to be smooth and that you stayed well-informed throughout. These are exactly the kind of experiences I strive to provide at Ruoff Mortgage. Please don't...
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  • T
    Trina R W
    Zionsville, IN
    Posted on November 25th, 2024 02:07 AM
    I appreciated that Mark was knowledgeable and too the time to explain any questions that i had in a clear and concise manner.
    Reply from Mark Hardin, Ruoff Mortgage
    November 25th, 2024 02:09 AM
    Thank you so much for your feedback, Trina. It was my pleasure to assist you. I strive to provide clear and concise explanations to ensure my clients understand every step of the process. I'm glad to know that you found my knowledge helpful....
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  • G
    George D
    Posted on November 25th, 2024 02:02 AM
    Mark was absolutely exceptional throughout our home loan process. His creativity and problem-solving skills were truly impressive, making the entire experience not only smooth but also enjoyable. He took the time to understand our needs and...
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    Reply from Mark Hardin, Ruoff Mortgage
    November 25th, 2024 02:04 AM
    I'm thrilled to hear that you had such a positive experience with our home loan process, George! Your kind words truly encapsulate everything I strive for in my work - creativity, problem-solving, and tailored service. It was a pleasure to...
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  • G
    George D D
    Indianapolis, IN
    Posted on November 25th, 2024 01:52 AM
    We noticed the exceptional and creative approach you brought to our home loan process. Your ability to think outside the box and tailor solutions to meet our specific needs was truly impressive and made all the difference.Not only did you make...
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    Reply from Mark Hardin, Ruoff Mortgage
    November 25th, 2024 02:05 AM
    Hi George, Thank you so much for the glowing review! It was an absolute pleasure working with you on your home loan process. I'm thrilled to hear that my approach and problem-solving abilities proved beneficial in making this a smooth and enjoyable...
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    Ruoff Mortgage - Keystone Crossing
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    Iris A
    Posted on November 25th, 2024 12:00 AM
    Adam was really great with our drawn out loan process. He is personable and goes the extra mile for you. The loan butler portal is super easy to navigate and makes the providing documents part less stressful. Thank you Ruoff.
    Reply from Owner
    October 6th, 2025 12:00 AM
    We're so glad to hear that Adam made your loan process as smooth as possible, despite any challenges. It's wonderful to know that he went the extra mile to ensure a positive experience. Your satisfaction is our top priority, and we're committed...
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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