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Ruoff Mortgage - Keystone Crossing in Indianapolis, IN

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN

Indianapolis, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
97%
4 Star
2%
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0%
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Reviews from Web
  • N
    Nancy A M
    Indianapolis, IN
    Posted on December 19th, 2024 05:07 PM
    Mark was very kind, personable, and knowledgeable. Any time we had a question he answered quickly. It was a pleasureto do business with him
    Reply from Mark Hardin
    December 23rd, 2024 03:23 PM
    I'm glad to hear that your experience was a positive one, Nancy! It was a pleasure doing business with you as well. I strive to provide the best service possible and I'm thrilled to know that you found our interactions kind, personable, and...
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  • S
    Stephany E
    Posted on December 19th, 2024 04:19 PM
    Amazing to work with.. great communication and very helpful with making sure everything was completely understandable
    Reply from Owner
    December 19th, 2024 04:33 PM
    Stephany, Yay, glad we were able to help you with your first home! Congratulations on your new home.
  • S
    Stephany E
    Indianapolis, IN
    Posted on December 19th, 2024 04:17 PM
    Overall communication and help in understanding everything i didn't understand
    Reply from Amy Robbins, Ruoff Mortgage
    December 19th, 2024 04:38 PM
    I'm overjoyed to hear that you were pleased with the communication and assistance during our time together, Stephany. Helping clients understand the process is something I always strive for, and I'm thrilled that we met that goal together....
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  • S
    Sam C
    Posted on December 18th, 2024 07:19 PM
    Mark Hardin, Central Indiana | Ruoff Mortgage has received a review with 5 star rating from Sam C
    Reply from Owner
    December 23rd, 2024 03:23 PM
    Thank you, Sam, for your generous rating. It's always rewarding to know our clients are satisfied with our services. I'm glad to hear that your experience with us at Ruoff Mortgage met your expectations. I'm here for any future mortgage needs...
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  • S
    Samantha C
    Indianapolis, IN
    Posted on December 18th, 2024 07:19 PM
    Great communication and I liked knowing I could ask questions at any time
    Reply from Mark Hardin, Ruoff Mortgage
    December 18th, 2024 07:30 PM
    I'm glad to hear that you found our communication effective and felt comfortable asking questions, Samantha! Your feedback means a lot to me. It was great assisting you with your mortgage needs at Ruoff Mortgage. Thank you for the perfect rating!...
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  • J
    Jeffrey W H
    Westfield, IN
    Posted on December 18th, 2024 01:43 AM
    Ryan Frantz was exceptional to work with!
    Reply from Ryan Frantz, Ruoff Mortgage
    December 18th, 2024 06:12 PM
    Jeff, Congratulations on your new home...so glad it came together like it did. Was PERFECT timing. Thank you so much for the opportunity...really means a lot. I appreciate you. THANK YOU!!!!!!! Ryan
  • for
    Geno Eacret, Ruoff Mortgage
    Encompass
    M
    Michael M
    SHELBYVILLE, IN
    Posted on December 17th, 2024 06:25 PM
    The team at Ruoff are very professional and organized individuals who go above and beyond for their clients. They are always available to help with whatever you may have during the loan process and will accommodate to your schedule and preferences...
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    Reply from Geno Eacret
    December 27th, 2024 06:28 PM
    Hey Michael, Really appreciate your kind review and the 5-star rating. It's great to know that you had a positive experience with our team at Ruoff Mortgage. We always strive to be available and accommodating to all our clients' needs and preferences....
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  • J
    Juan N R
    Belleville, IL
    Posted on December 17th, 2024 05:26 PM
    Ryan you are the man
    Reply from Ryan Frantz, Ruoff Mortgage
    December 17th, 2024 06:14 PM
    Juan,You are the man! I enjoyed the heck out of working with you. Easy to work for someone that is working as hard as you do to support your family. God Bless YOU! Merry Christmas and Happy Holidays!Thank you for the opportunity to assist you...appreciate...
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  • J
    Jason M
    Posted on December 14th, 2024 12:31 PM
    This was a simple and smooth process working with Adam and using the App. Everything was easy to use and made the process much easier to go through especially for a wheelchair user. I will definitely use this service again
    Reply from Adam Vogel, Ruoff Mortgage
    January 7th, 2025 02:45 PM
    Thank you Jason! I hope you have been doing well!
  • R
    Robert S
    Olney, IL
    Posted on December 4th, 2024 04:06 PM
    Ryan, you are the man. I didnt know anything about this process, and you helped me out through out this process.... so thank you sir.
    Reply from Ryan Frantz, Ruoff Mortgage
    December 4th, 2024 07:27 PM
    Robert,You were so great to work for thru the loan process. Always so fast to get things done when needed. Can't thank you enough. Now we turn our attention to the renovation project in 2025. Keep working on the bid work and we will get this...
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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