Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Mark is wonderful, hes he's so great to work with. He kept me updated and checked on how things were going. Mark is definitely my go to person for loans
Reply from Mark Hardin, Ruoff Mortgage
February 23rd, 2025 11:35 PM
Thank you so much, Jennie! It was a pleasure working with you and I'm thrilled to hear you felt supported throughout the process. Keeping my clients updated and informed is something I truly value, so I'm glad that stood out to you. I'm always...
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Stacey Klein, Ruoff Mortgage has received a review with 5 star rating from Mason P
Quick and simple service with great communication
Reply from Stacey Klein
March 5th, 2025 07:32 PM
Thank you so much, Mason! I'm thrilled to hear that you found the service quick and simple. Communication is really important to me, so it's great to know that it made a positive impact on your experience. If you have any more questions or...
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Friendly and consistent comunnication, easy to use portal to complete each step of the process.
Reply from Ryan Frantz
March 1st, 2025 07:02 PM
Jana, thanks so much for your review! I'm thrilled to hear that you found the communication friendly and the portal easy to use. It was a pleasure working with you, and I’m glad the process went smoothly. Was very nice to meet you at your mom's...
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Ruoff Mortgage - Keystone Crossing
Ruoff Mortgage - Keystone Crossing has received a review with 5 star rating from Matthew C
Reply from Owner
October 6th, 2025 12:00 AM
Hi, Matthew. Thanks for the stars rating!
Amy was on top of things and made things very easy
Reply from Amy Robbins
February 20th, 2025 10:08 PM
Hi Kenneth, Thanks so much for your kind words! I’m really glad to hear that you found the process easy and felt that everything was well-managed. It was a pleasure working with you, and I’m thrilled I could help make things go smoothly. If...
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Alexi Smalley, Ruoff Mortgage
Alexi Smalley, Ruoff Mortgage has received a review with 5 star rating from Trish M
Reply from Owner
March 31st, 2025 01:55 AM
I'm thrilled to hear that you had a positive experience, Trish. It was a pleasure assisting you with your mortgage needs. Thank you for your kind words and for choosing Ruoff Mortgage!
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Alexi Smalley, Ruoff Mortgage
This is the second time we've worked with Alexi, and she's been fantastic! Communicated everything clearly, was proactive, and made the process so simple.
Reply from Alexi Smalley
February 19th, 2025 08:22 PM
Thank you so much, Patricia! It was such a pleasure working with you again. I'm thrilled to hear that you found the process clear and simple. Being proactive and ensuring you’re always informed is really important to me, so I’m glad it made...
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Amy was GREAT to work with. Made the process super easy!
Reply from Amy Robbins
February 19th, 2025 07:32 PM
Thank you so much, Sharon! I'm thrilled to hear that you had a great experience and that I could make the process easy for you. It was a pleasure working with you. If you have any more questions or need further assistance in the future, feel...
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Ruoff Mortgage - Keystone Crossing
Never had an issue anytime anything came up they were ahead of it before it ever came to me and we worked through every small problem we came across
Reply from Owner
October 6th, 2025 12:00 AM
We're so grateful for your 5-star rating and kind words! It's our priority to anticipate and resolve any potential issues before they become problems, so we're delighted to know this was your experience. Thanks you for putting your trust in...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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