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Ruoff Mortgage - Keystone Crossing in Indianapolis, IN

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN

Indianapolis, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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5 Star
97%
4 Star
2%
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0%
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Reviews from Web
  • M
    Michael A K
    Indianapolis, IN
    Posted on March 22nd, 2025 03:32 AM
    it was a smooth process
    Reply from Mark Hardin, Ruoff Mortgage
    March 25th, 2025 06:18 PM
    I'm glad to hear that the process was smooth for you. It was a pleasure assisting you with your mortgage needs. Thank you for your feedback!
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    Ruoff Mortgage - Keystone Crossing
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    EH H
    Posted on March 22nd, 2025 12:00 AM
    Ruoff Mortgage - Keystone Crossing has received a review with 5 star rating from EH H
    Reply from Owner
    October 6th, 2025 12:00 AM
    Hi, Eh. We appreciate the rating and are glad we could provide you with a positive experience!
  • X
    Xander L W
    Greenwood, IN
    Posted on March 20th, 2025 03:22 PM
    Any thing I asked my loan officer he was responsive immediately. He was very informative and I never had any problems through the entire process. I am now a home owner for the first time and the process was smooth as possible
    Reply from Adam Vogel
    March 30th, 2025 03:24 PM
    I'm thrilled to hear that your experience was smooth and informative. It was a pleasure assisting you on your journey to becoming a homeowner. Congratulations on your new home!
  • B
    Brian D M
    Carmel, IN
    Posted on March 19th, 2025 01:45 AM
    Too many surprises and curveballs. Very frustrating.
  • M
    Mark K
    Posted on March 18th, 2025 03:30 PM
    Amy Robbins, Ruoff Mortgage has received a review with 5 star rating from Mark K
    Reply from Owner
    April 19th, 2025 06:21 PM
    Mark, Congratulations on your home purchase. So happy for you! Please reach out with any questions. Amy
  • M
    Mark J K
    Indianapolis, IN
    Posted on March 18th, 2025 03:30 PM
    Excellent communication, product knowledge, proficiency, professionalism and turnaround time all positively contributed to the successful experience.
    Reply from Amy Robbins
    March 28th, 2025 03:32 PM
    I'm thrilled to hear that you had such a successful experience, Mark. Your kind words about my communication, product knowledge, and professionalism mean a lot. It was a pleasure assisting you with your mortgage process. Thank you for choosing...
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    Geno Eacret, Ruoff Mortgage
    Encompass
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    Ryan P W
    Greenwood, IN
    Posted on March 18th, 2025 03:13 PM
    Geno was amazing to work with... couldn't have asked for a better experience!
    Reply from Geno Eacret
    March 28th, 2025 03:15 PM
    I'm thrilled to hear that you had such a positive experience, Ryan. It was a pleasure working with you, and I truly appreciate your kind words. Thank you for choosing Ruoff Mortgage!
  • H
    Hannah K
    Posted on March 17th, 2025 03:12 PM
    Ryan was super friendly and kept us up to date on the process. He explained everything very well.
    Reply from Ryan Frantz, Ruoff Mortgage
    May 13th, 2025 09:18 PM
    Awesome! Thank you Hannah...really appreciate the Google Review! Love that you enjoyed the process and I can't thank you enough for the opportunity to assist you with the mortgage loan process. Ryan
  • H
    Hannah K
    Olney, IL
    Posted on March 17th, 2025 03:11 PM
    Ryan was super friendly and kept us up to date on the process. He explained everything very well.
    Reply from Ryan Frantz, Ruoff Mortgage
    March 17th, 2025 04:27 PM
    Hannah!Thank you so much for the wonderful review. You and Preston are awesome and I wanted to thank you for the opportunity to assist you both with your new home purchase. Let's see a picture of the family in the house once you are all moved...
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  • S
    Stephanie P B
    Alexandria, IN
    Posted on March 14th, 2025 12:00 AM
    Amy went above and beyond to make a lengthy process into a good transition.
    Reply from Amy Robbins, Ruoff Mortgage
    March 30th, 2025 11:10 PM
    Stephanie, I am so happy that we were able to help you purchase your first home! I loved meeting your daughter at closing. Please reach out anytime with any questions. Enjoy your new home!
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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