Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Everything was simple and easy, thanks again!
Reply from Amy Robbins, Ruoff Mortgage
November 20th, 2024 07:36 PM
I'm delighted to hear that you found our process straightforward and hassle-free, Skylar! It's my top priority to make sure the mortgage procedure is as easy as possible for my clients. Thank you so much for the fantastic 5-star review. Don't...
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Alexi Smalley, Ruoff Mortgage
Excellent knowledge, service, timeliness and friendly.
Reply from Alexi Smalley | NMLS# 1919588 | Ruo...
April 5th, 2024 12:24 PM
I'm glad to hear that you had such a positive experience, Julie! Your feedback is much appreciated. I strive to provide the highest level of service and knowledge to all of my clients. It's always great to know when I've hit the mark! Thank...
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Never before have I ever been so positive with the people that help me to get my house.. what a wonderful team I had working with me.. thank you Mark
Reply from Owner
April 6th, 2024 12:47 PM
Thank you for the kind feed back, this makes me so happy to hear. Providing a smooth homebuying process is my priority!
You guys kept a positive attitude
Reply from Mark Hardin | NMLS# 477637 | Ruoff ...
April 6th, 2024 12:58 PM
Thank you! Customer happiness is our #1 concern!
Clear communication and ease of portal use
Reply from Ryan Frantz | NMLS# 110316 | Ruoff ...
April 8th, 2024 06:48 PM
Dan,Congratulations to you and Jennifer on your new home. I really appreciate you both and thank you for the opportunity to work with you the past couple of months. And congratulations on your daughter's awesome achievements at the National...
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It was easy to go through a very stressful process!
Reply from Ryan Frantz | NMLS# 110316 | Ruoff ...
April 8th, 2024 06:49 PM
Thank you Sharon! Appreciate you and Mark trusting me to help with your home purchase. We are so glad you are back in Indiana/Carmel. Love to see pics of your new home once you are all moved in. Congratulations!!!!!
Ryan
Ryan and his staff are top notch. Communication was amazing. Today we live in an age where communication is extinct, but not with Ruoff. Highly recommend!
Reply from Owner
April 8th, 2024 06:49 PM
Tammy,
This is such a great compliment...appreciate you and Don so much! THANK YOU! Congratulations on your new home!!!!!!
Ryan
Communication. Ryan was on it. If he couldn’t call us back right away, one of his staff called for him. The age we live in communication is not priority, but with Ruoff it is. Our questions were answered the same day and within an hour most...
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Reply from Ryan Frantz | NMLS# 110316 | Ruoff ...
April 2nd, 2024 11:59 AM
I'm deeply honored by your kind review, Tammy. I'm thrilled to hear that you and Don found our communication timely and effective. At Ruoff, we prioritize clear and rapid communication to ensure a smooth process for our clients. It's wonderful...
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Ryan was great. The only thing that slipped through the cracks was the rate lock extension fee. I was surprised by this fee at closing.
Reply from Ryan Frantz | NMLS# 110316 | Ruoff ...
April 2nd, 2024 12:03 PM
Thank you Ashley. Really appreciate the feedback and letting me know. I will do better on that update in the area of a rate lock extension. I know when the seller extended the closing it was over a month before closing but must have missed...
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I have used Stacey for several of my own loans and always try to use her for my clients. She is top notch and always on it. I appreciate her so much.
1091–1100 of 1646
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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