First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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Juley every step of the way
Reply from Juley Henry
September 11th, 2026 11:10 PM
I'm delighted to hear that I could assist you every step of the way, Frank. Your satisfaction is important to me, and I appreciate your feedback. If you have any more questions or need further assistance, please don't hesitate to reach out.
Mike was amazing in every single way. He kept me updated with every moving piece and he was always very prompt in getting back to me when i I had questions which I really appreciated. I will definitely recommend him in the future.
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Arlene D
Palm Coast, FL
Posted on April 24th, 2025 11:49 AM
was excellent. Who's available answered my questions whenever I needed it. Very easy to upload documents. Mike made me feel comfortable.
Reply from Michael Argula
September 11th, 2026 11:10 PM
I'm thrilled to hear that you had an excellent experience, Arlene. It was my pleasure to assist you and ensure that your questions were answered promptly. I'm glad you found the document upload process easy and felt comfortable throughout....
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Betsy Gordon went above and beyond to help with documentation, answer questions, and make the process as easy as possible. Shexwas very prompt in her responses and stayed in constant communication, which was greatly appreciated.
Thanks to Melanie I was able to obtain the loan I needed and make my dream of home ownership a reality. Her professionalism and expertise are an asset to her company!
Reply from Melanie Thomas
September 11th, 2026 11:11 PM
I'm thrilled to have been a part of your journey to home ownership, Rosarito. Your kind words about my professionalism and expertise mean a lot. Congratulations on your new home!
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did a wonderful job anytime I have questions. He was always there to give me an answer. I couldn't ask for anything better.
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!! we absolutely loved working with julie
She was the most hands-on Mortgage Lender that we have worked with and very knowledgeable of what she does she made
Communication!!!!
Reply from Melanie Thomas
September 11th, 2026 11:11 PM
I'm glad to hear that the communication met your expectations. Effective communication is key, and I'm pleased it contributed to your positive experience. If there's anything else I can assist you with, please feel free to reach out.
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Juley was available 24/7 to answer every question that we had. Juley worked hard to get us to closing 7days ahead of schedule and coordinated with everyone to make sure all parties weren't procrastinating. Juley's hard work started before we...
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Casey is a great communicator! I can always depend on Casey...a man of his word!
361–370 of 1977
About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
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