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Melanie Thomas - Mortgage Loan Officer | NMLS #226225 in Jacksonville, FL

Melanie Thomas

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Mortgage Loan Officer | NMLS #226225

First Federal Bank
Company Logo
Whether you're buying, selling, refinancing, or building your dream home, you have a lot riding on your loan specialist. Since market conditions and mortgage programs change frequently, you need to make sure you're dealing with a top profes... Show More
Mortgage
Mortgage Loan Officer
Company Logo
Contact Info
(352) 536-4222
Jacksonville, FL
https://www.ffbf.com/loan-officer-profile/melanie-thomas?hsLang=en
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM(Open now)
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    N
    Noel L
    LEESBURG, FL
    Posted on October 16th, 2026 03:43 PM
    Melanie provided assistance when needed, always available to assist with questions and always provide accurate answers. Looking forward to our next transaction
    Reply from Melanie Thomas
    October 19th, 2026 03:44 PM
    I'm pleased to hear that I could assist you effectively, Noel. At First Federal Bank - Retail, ensuring accurate and timely support is key, and I'm glad you felt well-supported. I look forward to working with you again on your next transaction....
    read more
  • Encompass
    S
    Shyloe B
    GROVELAND, FL
    Posted on September 29th, 2026 02:00 PM
    Melanie is very knowledgeable and helpful!
  • Encompass
    E
    Edward J M
    GROVELAND, FL
    Posted on September 29th, 2026 12:26 PM
    Easy to deal with, get answers and make adjustments.
    Reply from Melanie Thomas
    October 2nd, 2026 01:22 PM
    I'm glad to hear that you found it easy to deal with me, Edward. At First Federal Bank - Retail, we strive to provide smooth and efficient service, and your feedback is greatly appreciated.
  • Encompass
    D
    Darryl L
    SORRENTO, FL
    Posted on July 6th, 2026 09:04 PM
    Melanie has excellent knowledge about the programs available to each of my customers.
  • Encompass
    R
    Romaine O G
    APOPKA, FL
    Posted on July 3rd, 2026 03:40 PM
    Entire process
    Reply from Melanie Thomas
    September 11th, 2026 11:11 PM
    Romaine, thank you for the 5-star rating! I'm glad to know that the entire process was to your satisfaction. If you have any questions or need further assistance, please feel free to reach out.
  • Encompass
    N
    Noel L
    APOPKA, FL
    Posted on July 2nd, 2026 05:14 PM
    Melanie was very professional, helpful, accessable and knowledgable. Melanie's expertise and dedication made this process easy and successful. Melanie will always get our referrals and clients.
  • Encompass
    K
    K D D
    Groveland, FL
    Posted on June 18th, 2026 06:45 PM
    The efficiency of the staff .
    Reply from Melanie Thomas
    September 11th, 2026 11:11 PM
    K, I appreciate your feedback on the efficiency of the staff. It's wonderful to know that you had a positive experience. If there's anything else I can do for you, please reach out.
  • Encompass
    M
    Michael S
    Groveland, FL
    Posted on June 18th, 2026 04:09 PM
    Thanks for having great communications with my out of state customer and getting her loan to the closing table.
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    K
    Kimberly K P
    Leesburg, FL
    Posted on May 27th, 2026 04:38 PM
    It was stressful but Melanie kept looking for the best loan for us and after closing she has went above and beyond to make sure all papers were completed and nothing was duplicated it over look . She reached out to make sure all was good after...
    read more
    Reply from Melanie Thomas
    September 11th, 2026 11:11 PM
    We hope we'll have the opportunity to serve you again and deliver exceptional services.
  • Encompass
    D
    Darlene F
    Leesburg, FL
    Posted on May 12th, 2026 01:45 PM
    She's amazing
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    About
    Whether you're buying, selling, refinancing, or building your dream home, you have a lot riding on your loan specialist. Since market conditions and mortgage programs change frequently, you need to make sure you're dealing with a top professional who is able to give you quick and accurate financial advice.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Conventional Home Loan
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    Positions
    • First Federal Bank - Loan Officer
      May 31st, 2024 - Current

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS #226225
    Disclaimer
    © 2026 First Federal Bank. All Rights Reserved.