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Melanie Thomas - Mortgage Loan Officer | NMLS #226225 in Jacksonville, FL

Melanie Thomas

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Mortgage Loan Officer | NMLS #226225

4.97
(195)
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First Federal Bank believes in helping each one of our customers achieve their goal of home ownership. No matter the specifics of your financial situation, we’ll handle all the numbers and complexities of your loan application so you can st...... Show More
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Location & Business Hours
Friday
9:00 AM to 5:00 PM
Saturday
closed
Sunday
closed
Overall Ratings
4.97
(195)
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Reviews from Web
  • 5.0
    Encompass
    D
    Darlene F
    Leesburg, FL
    Posted on May 12th, 2026 01:45 PM
    She's amazing
  • 5.0
    Encompass
    C
    Crystal S
    LEESBURG, FL
    Posted on April 16th, 2026 11:43 AM
    Melanie was amazing! The communication and overall details along with any questions I had were attended to fast and thorough. Thank you Melanie for such an enjoyable experience!!!
    Reply from Melanie Thomas
    April 20th, 2026 07:11 PM
    Crystal, I appreciate your kind words and am glad to hear that you had an enjoyable experience. Addressing your questions promptly and thoroughly is always a priority for me. If you ever need further assistance, please feel free to reach out....
    read more
  • 5.0
    Encompass
    R
    Roberto P W
    SAINT CLOUD, FL
    Posted on April 16th, 2026 01:01 AM
    kindness off the personal
    Reply from Melanie Thomas
    April 20th, 2026 08:48 PM
    Roberto, thank you for your review. I'm pleased to hear that my approach resonated with you. If there's anything else I can assist you with, please let me know.
  • 5.0
    Encompass
    T
    Tarrant P
    LEESBURG, FL
    Posted on April 15th, 2026 01:24 PM
    perfect thank you!
  • 5.0
    Encompass
    C
    Cathie G
    EUSTIS, FL
    Posted on April 14th, 2026 02:32 PM
    Melanie quickly formed a trusting, professional and friendly relationship with my customer. The whole transaction was smooth and seamless and we closed in 3 weeks. Melanie's response time was great and she had answers to all of our questions...
    read more
  • 5.0
    Encompass
    S
    Sue W
    Clermont, FL
    Posted on April 6th, 2026 01:55 PM
    Melanie is loved by all my customers, always going the extra mile to find them the best deal in town!She is not only professional, but understanding and VERY patient! Melanie has the ability to put even my most anxious buyers instantly at ease,...
    read more
  • 5.0
    Encompass
    A
    Alice P
    Clermont, FL
    Posted on March 27th, 2026 07:19 PM
    Melanie is THE best mortage loan officer with whom we've ever worked! She was professional, knowlegable, very patient, efficient and always available to help us with explaining the process and/or keeping us on top of completing documents required...
    read more
    Reply from Melanie Thomas
    March 30th, 2026 07:19 PM
    Alice, I'm grateful for your generous words. I'm glad to know that you found my assistance helpful and that everything went smoothly with your mortgage loan process. Ensuring a seamless closing is always a priority, and it's rewarding to hear...
    read more
  • 5.0
    Encompass
    J
    Judy L S
    Clermont, FL
    Posted on March 7th, 2026 01:26 PM
    Melanie was easy to communicate with, knowledgeable and respectful
    Reply from Melanie Thomas
    March 10th, 2026 01:27 PM
    It's great to hear that you found communication with me straightforward, Judy. I aim to ensure the process is as smooth and respectful as possible. If you have any questions or need further assistance in the future, please feel free to reach...
    read more
  • 5.0
    Encompass
    D
    Danny L N
    KISSIMMEE, FL
    Posted on February 18th, 2026 12:20 PM
    Melanie Thomas
    Reply from Melanie Thomas
    February 23rd, 2026 03:51 PM
    Danny, thank you for taking the time to leave a review. I'm happy to know you had a positive experience. If you ever have questions or need assistance in the future, feel free to reach out.
  • 5.0
    Encompass
    T
    Thomas G
    Clermont, FL
    Posted on December 23rd, 2025 08:15 PM
    Melanie was a professional in every step of the way through the process. Her knowledge of the loan process made it easy for us to understand. With due diligence we were able to process our banking and Real estate in a timely manner, in order...
    read more
    Reply from Melanie Thomas
    December 26th, 2025 08:16 PM
    I'm pleased to hear that my guidance through the loan process was helpful for you, Thomas. It's important to me that everything proceeded smoothly and timely to meet your closing date. If you have any more questions or need assistance in the...
    read more
  • 10 of 195
    About
    First Federal Bank believes in helping each one of our customers achieve their goal of home ownership. No matter the specifics of your financial situation, we’ll handle all the numbers and complexities of your loan application so you can stay focused on one thing: buying the home of your dreams. Our experienced Loan Origination Team has been providing our customers exemplary service by always putting their needs first. From pre-qualifying to closing, our team won’t stop working for you until you’re completely satisfied with your loan process.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Conventional Home Loan
    188
    /850
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    Positions
    • First Federal Bank - Loan Officer
      May 31st, 2024 - Current

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS #226225
    Disclaimer
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