
First Federal Bank, Jacksonville, FL
Jacksonville, FL

At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Casey communicated with me every step of the processes and was able to answer all of my questions.
Incredibly fast communication and working working on weekends to speed things Along
Open communication!
Thank you for all your help.
Betsy always responded quickly, and helped us through every step. We felt comfortable and confident through out the whole process with her and the team.
Juley was able to help us close early before both me and the buyer had to go out of town. We were closed 26 days! Thanks Juley!
Juley was easy to communicate with, very pleasant and gave great advice. She did everything in her power to help save us money and close on time. She did such a great job that we closed over a week early. I will definitely be a returning customer...
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Mike is a professional and he stayed in touch with the buyers and the agent throughout the transaction. Everything went smoothly!
Melanie is professional and very communicative. She explained the entire process and was supportive.
Reply from Melanie Thomas
September 11th, 2026 11:11 PM
I'm delighted to hear that you found the experience professional and communicative. It was a pleasure assisting you through the process, and I appreciate your kind words.
Betsy is absolutely awesome! This transaction had so many financial twists and turns, but Betsy came up with some way to overcome the problem. The buyer was overseas and the only way to communicate was via email. It started VA and they had...
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371–380 of 1977
About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.