
First Federal Bank, Jacksonville, FL
Jacksonville, FL

At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Casey was willing to answer all of my questions and ensured we met the needed timelines.
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
I'm glad to hear that I was able to address all your questions and help meet the required timelines. Thank you for your feedback, Kendall.
Betsy was pleasant, helpful, and responsive!
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
We hope we'll have the opportunity to serve you again and deliver exceptional services.
Betsy is simply the best. Communication, patience, professionalism. All tops.
I was very impressed with Michael's skill, care, and diligence in the transaction. The respect shown and immediate response to all parties throughout the transaction was above and beyond the norm. Michael is extremely knowledgeable and communicates...
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an understanding staff, a loan offical that explained things to where i could understand them, the constant checkups and understanding calls to check on myself to see if there was anything i could be helped with and the presence at closing...
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Reply from Stan Cox
September 11th, 2026 11:10 PM
I'm thrilled to hear that you had such a positive experience with our team at First Federal Bank. It was a pleasure assisting you throughout the process, ensuring everything was clear and addressing any questions you had. Thank you for your...
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Melanie was Great. We thought the underwriters were extremely demanding in their requirements for a couple with credit scores of over 800.
Reply from Melanie Thomas
September 11th, 2026 11:11 PM
I'm glad to hear that you found my assistance helpful during the process. We understand the underwriting requirements can sometimes feel demanding, even with strong credit scores. Thank you for your patience and for choosing First Federal Bank....
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Stans Decation to help everyone feel comfortable during the process. I will send him as much business as I can.
Reply from Stan Cox
September 11th, 2026 11:10 PM
Thank you, Robert, for the great review. I appreciate you trusting me with your clients.
Great communication and very officiant just awesome.
Reply from Mark Meacham
September 11th, 2026 11:09 PM
I'm thrilled to hear that you had a positive experience with my communication and service. Thank you for your kind words, Amanda. It was a pleasure working with you.
Juley was always available to answer any questions, and answer them so I could understand just what steps needed to be completed.
All in all of was a very smooth process.
Reply from Juley Henry
September 11th, 2026 11:10 PM
I'm thrilled to hear that the process went smoothly and that I could assist you effectively. It was a pleasure working with you and ensuring all your questions were answered clearly. Thank you for your kind words and for choosing First Federal...
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Jules made purchasing our first home easy and stress free.
Reply from Juley Henry
September 11th, 2026 11:10 PM
I'm thrilled to hear that your experience with purchasing your first home was easy and stress-free. It was a pleasure assisting you, and I appreciate your kind words.
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About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.