Ruoff Mortgage - Jackson, MI
Jackson, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Ruoff Mortgage - Jackson
We worked with David from Jackson. Yes he was able to get the work done. However, David pushed us onto his assistant, was short tempered at one time, and did NOT walk us through the process. It took over 30 days. My realtor had to contact him...
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Reply from Owner
July 21st, 2026 03:21 PM
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not reflect the level of communication and guidance we strive to provide throughout the mortgage process.We have made a couple of attempts to...
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Kim McClurg, Ruoff Mortgage has received a review with 5 star rating from Damon K
Reply from Owner
July 10th, 2026 02:27 PM
Thank you, Damon, for the excellent rating. I'm grateful for your support and trust in my services at Ruoff Mortgage.
How quick and easy it was to get the loan. We hardly had to do anything and we were well infor med. I highly recommend using Ruoff again for our next house and especially Kim as the loan office.
Reply from Kim McClurg, Ruoff Mortgage
July 10th, 2026 02:28 PM
I'm glad to hear that the loan process was quick and easy for you, Damon. It's great to know you felt well informed throughout. Thank you for your high recommendation, and I look forward to working with you again in the future!
Kim McClurg, Ruoff Mortgage has received a review with 5 star rating from Danielle L
Reply from Owner
July 10th, 2026 02:28 PM
Thank you, Danielle, for the great rating! I'm grateful for your support and am here if you ever need anything in the future.
The process Went smoothly from start to finish Kim was very knowledgeable and friendly!
Reply from Kim McClurg, Ruoff Mortgage
July 3rd, 2026 05:37 PM
Danielle, I'm glad to hear that the process went smoothly for you and that you found my knowledge and friendliness helpful. It was a pleasure assisting you from start to finish. If you have any further questions or need assistance in the future,...
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Kim McClurg, Ruoff Mortgage has received a review with 5 star rating from Ryan L
Reply from Owner
July 3rd, 2026 05:38 PM
Thank you, Ryan, for your positive rating. I appreciate your support and am here if you need any assistance in the future.
👍👍👍👍👍👍!!!!!!
Reply from Kim McClurg, Ruoff Mortgage
July 3rd, 2026 12:53 AM
I'm thankful for your positive feedback, Ryan! It’s great to know you had a wonderful experience. If there's ever anything else you need, feel free to reach out.
Kim was very helful and everything went according to plan! Thank you!
Reply from Kim McClurg, Ruoff Mortgage
June 22nd, 2026 03:29 PM
I'm glad to hear that everything went according to plan, Ethan. Thank you for sharing your experience, and I'm pleased I could be of help. If there's anything else you need, feel free to reach out.
for
Dave Leightner, Ruoff Mortgage
I appreciate support provided by Ruoff Mortgage
for
Always being prompt in returning calls or emails, also everything was clear their was never any guessing.
Reply from Tonya Neill
June 17th, 2026 12:27 PM
Thank you for your kind words, Kristina. I'm pleased to know that my prompt communication and clear information made the process smoother for you. If you ever have more questions or need further assistance, feel free to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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