Ruoff Mortgage - Jackson, MI
Jackson, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
No. Not really.
for
Tonya did an amazing job guiding me through this journey!
Reply from Tonya Neill
July 27th, 2026 08:12 PM
Thanks Kerry! I was a pleasure working with you and meeting you at the closing. :) Please let me know if you have any questions with anything in the future.
for
Ruoff Mortgage - Jackson
I love the "Loan Butler" it was easy to upload, and I could see where we were through the whole process. I also liked that I could go back and look at all the documents again that I had signed. Parker is perfect at his job. He kept me informed,...
read more
Reply from Owner
August 19th, 2026 05:23 PM
Thank you so much for the wonderful 5-star review, Heather! We’re thrilled to hear that Loan Butler made it easy to upload documents, follow the progress of your loan, and access everything you needed throughout the process. Even more importantly,...
read more
I love the "Loan Butler" it was easy to upload, and I could see where we were through the process. I also liked that I could go back and look at all the documents again that I had signed. Parker is perfect at his job. He kept me informed, and...
read more
Reply from Parker McAndrews
August 3rd, 2026 03:16 PM
Heather, I'm glad to hear that the "Loan Butler" feature was helpful for you and that you found it easy to use. It's great to know that I could assist in keeping you informed and help manage the challenges with the seller. Your kind words about...
read more
Parker was great through the whole process. very knowledgeable and was quick to respond. We were very lucky to work with him.
Reply from Parker McAndrews
August 3rd, 2026 03:09 PM
Corey, I'm pleased to hear that you felt supported throughout the process and found my knowledge helpful. It's nice to know that my responsiveness made a difference for you. If you have any more questions or need assistance in the future, please...
read more
for
Ruoff Mortgage - Jackson
Parker McAndrews at Ruoff was a pleasure to work with while purchasing my first home. I was offered an abundance of information from the very start, with clear and concise explanations that left me feeling confident throughout the process....
read more
Reply from Owner
July 24th, 2026 08:44 PM
Thank you so much for your thoughtful review, Holly! Congratulations on purchasing your first home! We're delighted to hear that Parker provided the guidance and clear communication you needed to feel confident every step of the way. It's also...
read more
Parker was intelligent and informative throughout the duration of the process. What made my experience excellent was his patience, commitment to helping me understand the process, and his clear/concise explanations in every situation. I never...
read more
Reply from Parker McAndrews
August 3rd, 2026 06:46 PM
Holly, I'm thankful for your kind words about my patience and commitment. It's great to know that my explanations helped you feel informed and confident throughout the process. If you ever have more questions or need further assistance, please...
read more
for
Ruoff Mortgage - Jackson
Parker McAndrews is the best! His knowledge and constant communication is superb! Five starts for Parker!
Reply from Owner
July 24th, 2026 08:48 PM
Thank you for the fantastic review, Justin! We're thrilled to hear Parker's knowledge and consistent communication made such a positive impact on your experience. Providing exceptional service and keeping our clients informed every step of...
read more
Parker was very knowledgeable and helpful throughout the home buying process! His contestant communication helped put my mind at ease!
Reply from Parker McAndrews
August 3rd, 2026 04:17 PM
Justin, I'm grateful for your kind words about my knowledge and communication. It's good to hear that I could help make the home buying process smoother for you. If you need any more assistance, feel free to reach out.
The whole process was effortless, Kim made everything simple.
Reply from Kim McClurg, Ruoff Mortgage
July 17th, 2026 12:58 AM
I'm glad to hear that the process was effortless for you, Kelsie. Making everything simple and straightforward is always my aim. Thank you for your kind words!
11–20 of 721
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us