

Ruoff Mortgage - Jackson, MI
Jackson, MI

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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closed
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closed
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9 AM to 5 PM
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Reviews from Web
Kim was excellent. She was very thorough and very easy to communicate with. She was very informative throughout the whole process and made the whole experience very positive. I would recommend her to anyone looking to purchase a new home! Thank...
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Reply from Owner
August 4th, 2025 11:23 PM
Dennis, thank you for taking the time to share your experience. I'm glad to hear that my thoroughness and communication made the process positive for you and your family. Your recommendation truly means a lot to me. It was a pleasure assisting...
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Kim was excellent. She was very thorough and very easy to communicate with. She was very informative throughout the whole process and made the whole experience very positive. I would recommend her to anyone looking to purchase a new home! Thank...
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Reply from Kim Connors, Ruoff Mortgage
July 16th, 2025 02:27 AM
Thank you for the amazing review. It was my absolute pleasure to assist you with your mortgage. Enjoy your beautiful home!!
Everything ran as smoothly as could have been hoped for and everyone was very helpful!
Reply from Kim McClurg, Ruoff Mortgage
July 15th, 2025 02:49 PM
I'm so glad to hear that everything went smoothly and that you found everyone helpful during your experience. It's important to me that the process is seamless and supportive for my clients. If there's anything else you need or any questions...
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Kim was very knowledgeable and easy to work with during the entire process. Always quick to respond whether it was an update in the process or just a question I had, she was quick to respond with an answer. Would definitely recommend her for...
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Reply from Owner
July 15th, 2025 03:10 PM
Thank you so much for taking the time to share your experience, Austin. I'm glad that you found me knowledgeable and easy to work with throughout the process. Being responsive to your questions and updates is important to me, and I'm pleased...
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Kim was very knowledgeable and easy to work with during the entire process. Always quick to respond whether it was an update in the process or just a question I had she was quick to respond with an answer.
Reply from Kim Connors, Ruoff Mortgage
July 15th, 2025 03:13 PM
Thank you, Austin, for sharing your experience. I’m glad to hear that you found me knowledgeable and that my responsiveness was helpful to you throughout the process. It was a pleasure working with you, and I appreciate your feedback.
Tonya and her assistant joleen went above and beyond what we expected in a home refi, even returning emails at 9:30 pm . would recomend them to anyone.
Reply from Tonya Neill
July 13th, 2025 11:46 PM
Thanks Tony! It was a pleasure working with you and your wife again!
All the updates
very good communication and gave accurate expectations!
Reply from Kim Connors, Ruoff Mortgage
June 30th, 2025 04:58 PM
Thank you Josh!! Congratulations! I am here if you need anything
Kim was always prompt to answer any questions we had and was very informative through out the whole process. Very pleased with her and Jolene's help
Reply from Kim Connors
June 30th, 2025 04:59 PM
I'm delighted to hear that you were pleased with the service provided. It was a pleasure assisting you, and I appreciate your kind words about both me and Jolene. Thank you for choosing Ruoff Mortgage.
Kim was amazing to work with!! She went above and beyond to get me into my first home post divorce and was so kind and helpful through the entire process! She truly has your best interest at heart when buying a new home! I would recommend her...
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Reply from Owner
June 30th, 2025 04:59 PM
I'm thrilled to hear that you had such a positive experience with your home-buying journey. It was my pleasure to assist you, and I'm grateful for your kind words and recommendations. Wishing you much happiness in your new home!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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