

Ruoff Mortgage - Jackson, MI
Jackson, MI

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Kim was amazing. What we thought would be a stressful home buying process turned out to be super easy. Kim was great at communicating every step of the process and also answered all our questions no matter how silly they were. My wife and I...
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Reply from Owner
September 2nd, 2025 09:16 PM
I'm grateful for your positive review, Joel. It's wonderful to hear that the home buying process felt easy and that the communication met your expectations. I'm always here to ensure that all questions are answered thoroughly, and it's been...
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Timely communication, stress free process, well organized loan application process
Reply from Kim Connors, Ruoff Mortgage
August 5th, 2025 04:02 PM
Congratulations on your new home! It was my pleasure. Please contact me anytime with questions or if you need help with anything.
Dave was extremely helpful throughout the entire proces . Although a long one, he kept us updated on MSHDA and where we were at throughout the process. Their website made things easily available to navigate all the things we needed to upload...
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Tonya was wonderful to work with, kept me informed daily and we closed 2 weeks early
Extremly knowledgeable and professional
Reply from Tonya Neill
August 12th, 2025 03:29 PM
Thank you, Todd, for your kind words. I'm glad to hear that you found the process smooth and that we were able to close early. It was a pleasure keeping you informed every step of the way. Your experience means a lot to me, and I'm here if...
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I enjoyed working with Kim she is awesome! My process went smooth and I'm glad I choose Ruoff Mortgage and would highly recommend them for your Mortgage lender!!!!
Reply from Owner
August 18th, 2025 06:10 PM
I'm delighted to hear that you enjoyed working with me and that your process went smoothly. It's wonderful to know you found choosing Ruoff Mortgage to be the right decision for your needs. Your recommendation means a lot, and I'm grateful...
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always on time with what was going on
Reply from Kim Connors, Ruoff Mortgage
August 4th, 2025 11:20 PM
I'm pleased to know that you appreciated the timeliness of my updates. It was great to be part of your journey at Ruoff Mortgage, Judith. Thank you for your feedback!
experience went well
Reply from Kim Connors
August 4th, 2025 11:21 PM
Thank you for trusting me again to assist you with your mortgage. If you need anything please contact me anytime.
Kim is awesome to work with especially if I didn't understand some information she would explain and walk me through everything with no worries!!!
Reply from Kim McClurg, Ruoff Mortgage
July 28th, 2025 10:17 PM
Thank you, Andrea, for your kind words. I'm so pleased to hear that I could assist you by clarifying the information and helping you confidently navigate the process. It's always my goal to ensure that everything is as clear and straightforward...
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Kim is the BEST loan officer. She is so friendly and informative. She made the entire process stress free for me. She was responsive and thoroughly answered all of my questions. She was very patient and had great communication throughout (and...
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Reply from Owner
August 4th, 2025 11:21 PM
Thank you so much, Miranda, for your enthusiastic feedback. I'm really happy to hear that I could make the process stress-free and informative for you. It's great to know that my responsiveness and communication were helpful throughout. Your...
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Kim is the BEST loan officer. She is so friendly and informative. She made the entire process stress free for me. She was responsive and thoroughly answered all of my questions. She was very patient and had great communication throughout (and...
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Reply from Kim Connors, Ruoff Mortgage
August 4th, 2025 11:23 PM
Thank you, Miranda, for your kind words and for allowing me to originate your mortgage. I am always here to help with anything you need.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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