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Ruoff Mortgage - Jackson in Jackson, MI

Ruoff Mortgage - Jackson, MI

Jackson, MI
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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5 Star
97%
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2%
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Reviews from Web
  • for
    Dave Leightner, Ruoff Mortgage
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    David M
    Posted on December 16th, 2025 01:50 AM
    Dave Leightner, Ruoff Mortgage has received a review with 5 star rating from David M
    Reply from Owner
    December 17th, 2025 04:09 PM
    We appreciate the positive rating, David. Thank you for your feedback. If there's anything further we can assist with, please let us know.
  • for
    Dave Leightner, Ruoff Mortgage
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    David L M
    Jackson, MI
    Posted on December 16th, 2025 01:50 AM
    a fantastic job. Always kept us updated and accurate.
    Reply from Dave Leightner
    December 26th, 2025 01:50 AM
    I'm glad to know that you felt well-informed and accurate throughout the process, David. Keeping you updated is something I strive for. If there's anything else I can do to help, you're welcome to reach out anytime.
  • B
    Brie L
    Posted on December 13th, 2025 05:23 PM
    "Working with Tonya was an absolute pleasure! From the moment we started, She made a daunting process feel simple and manageable. Tonya explained every single step, option, and document clearly, ensuring we felt confident and informed without...
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    Reply from Tonya Neill
    December 24th, 2025 01:23 AM
    I appreciate your thoughtful feedback, Brie. It's important to me that the process feels straightforward and manageable, so I'm glad to hear that my explanations helped you feel confident and informed. If you have any more questions or need...
    read more
  • B
    Brie-Ann L
    Albion, MI
    Posted on December 13th, 2025 05:23 PM
    "Working with Tonya was an absolute pleasure! From the moment we started, She made a daunting process feel simple and manageable. Tonya explained every single step, option, and document clearly, ensuring we felt confident and informed without...
    read more
    Reply from Tonya Neill
    December 18th, 2025 03:34 PM
    I'm pleased to hear that your experience felt straightforward and manageable, Brie-Ann. Taking the time to explain each part of the process is important to me, and I'm glad it contributed to your confidence. If you have any further questions...
    read more
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    John P M
    Blissfield, MI
    Posted on December 10th, 2025 04:16 PM
    Should be mentioned about the taxes and fees that are needed for the closing when the estimate is given. Should also be a list of personal that are working on your mortgage so when communications come in they do not look like phishing scams....
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    Reply from Tonya Neill
    December 11th, 2025 05:37 PM
    John, thank you for taking the time to share your feedback. I’m always focused on improving the experience for every client, and your comments truly help me do that. I appreciate the opportunity to work with you and Linn, and I’m glad to know...
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  • A
    Alexis J C
    Jackson, MI
    Posted on December 9th, 2025 04:32 PM
    Kim was wonderful to work with! As first time homebuyers, having a loan officer who had our best interest in mind and who was able to walk us through the loan and home buying process step by step was important. Kim did this and then some! It...
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    Reply from Kim McClurg, Ruoff Mortgage
    December 9th, 2025 04:52 PM
    I'm pleased to hear you had a positive experience as first-time homebuyers. Guiding clients step by step through the loan process and ensuring everything aligns with your best interests is always my aim. I'm glad my efforts, including being...
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    Kim Connors, Ruoff Mortgage
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    Norman P
    Posted on December 6th, 2025 05:55 PM
    Kim Connors with Ruoff Mortage was absolutely amazing. It’s not often in 2025 that you encounter someone who is genuinely concerned about your best interest. Kim went far and above our expectations, she was extremely thorough and timely. Not...
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    Reply from Kim Connors, Ruoff Mortgage
    December 17th, 2025 02:57 AM
    I truly value your feedback, Norman. Knowing that I could make a positive impact on your experience and assist in saving you money is incredibly satisfying. It's always my goal to ensure the process is clear and beneficial for you. Should you...
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  • for
    Kim Connors, Ruoff Mortgage
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    Norman H P
    Jackson, MI
    Posted on December 6th, 2025 05:43 PM
    It's not often in 2025 where you find someone who is genuinely concerned about someone else's interest. From start to finish we felt like Kim Connors had our best interest in mind, she went above and beyond our expectation. She was a excellent...
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    Reply from Kim Connors
    December 16th, 2025 05:43 PM
    Thank you, Norman, for sharing your experience. It was my pleasure to assist you throughout the process and help with making informed decisions that are in your best interest. It's important to me that you're satisfied and fully supported at...
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  • for
    Kim Connors, Ruoff Mortgage
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    Colbie T H
    Cement City, MI
    Posted on December 6th, 2025 05:03 PM
    Kim was amazing to work with and heped answer any and all questions reguarding the process. i could not have asked for anyone better!!
    Reply from Kim Connors
    December 16th, 2025 05:04 PM
    I appreciate your kind words, Colbie. I'm glad I could help with your questions and make the process smoother for you. If there's anything else you need, feel free to reach out.
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    Kim Connors, Ruoff Mortgage
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    Fisher P
    Posted on December 2nd, 2025 04:16 PM
    Kim Connors, Ruoff Mortgage has received a review with 5 star rating from Fisher P
    Reply from Owner
    December 24th, 2025 02:17 PM
    Thank you for giving a positive rating, Fisher. If you ever need assistance or have further questions, I'm here to help.
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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