

Ruoff Mortgage - Jackson, MI
Jackson, MI

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Dave Leightner, Ruoff Mortgage has received a review with 5 star rating from David M
Reply from Owner
December 17th, 2025 04:09 PM
We appreciate the positive rating, David. Thank you for your feedback. If there's anything further we can assist with, please let us know.
a fantastic job. Always kept us updated and accurate.
Reply from Dave Leightner
December 26th, 2025 01:50 AM
I'm glad to know that you felt well-informed and accurate throughout the process, David. Keeping you updated is something I strive for. If there's anything else I can do to help, you're welcome to reach out anytime.
"Working with Tonya was an absolute pleasure! From the moment we started, She made a daunting process feel simple and manageable. Tonya explained every single step, option, and document clearly, ensuring we felt confident and informed without...
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Reply from Tonya Neill
December 24th, 2025 01:23 AM
I appreciate your thoughtful feedback, Brie. It's important to me that the process feels straightforward and manageable, so I'm glad to hear that my explanations helped you feel confident and informed. If you have any more questions or need...
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"Working with Tonya was an absolute pleasure! From the moment we started, She made a daunting process feel simple and manageable. Tonya explained every single step, option, and document clearly, ensuring we felt confident and informed without...
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Reply from Tonya Neill
December 18th, 2025 03:34 PM
I'm pleased to hear that your experience felt straightforward and manageable, Brie-Ann. Taking the time to explain each part of the process is important to me, and I'm glad it contributed to your confidence. If you have any further questions...
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Should be mentioned about the taxes and fees that are needed for the closing when the estimate is given. Should also be a list of personal that are working on your mortgage so when communications come in they do not look like phishing scams....
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Reply from Tonya Neill
December 11th, 2025 05:37 PM
John, thank you for taking the time to share your feedback. I’m always focused on improving the experience for every client, and your comments truly help me do that. I appreciate the opportunity to work with you and Linn, and I’m glad to know...
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Kim was wonderful to work with! As first time homebuyers, having a loan officer who had our best interest in mind and who was able to walk us through the loan and home buying process step by step was important. Kim did this and then some! It...
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Reply from Kim McClurg, Ruoff Mortgage
December 9th, 2025 04:52 PM
I'm pleased to hear you had a positive experience as first-time homebuyers. Guiding clients step by step through the loan process and ensuring everything aligns with your best interests is always my aim. I'm glad my efforts, including being...
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Kim Connors with Ruoff Mortage was absolutely amazing. It’s not often in 2025 that you encounter someone who is genuinely concerned about your best interest. Kim went far and above our expectations, she was extremely thorough and timely. Not...
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Reply from Kim Connors, Ruoff Mortgage
December 17th, 2025 02:57 AM
I truly value your feedback, Norman. Knowing that I could make a positive impact on your experience and assist in saving you money is incredibly satisfying. It's always my goal to ensure the process is clear and beneficial for you. Should you...
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It's not often in 2025 where you find someone who is genuinely concerned about someone else's interest. From start to finish we felt like Kim Connors had our best interest in mind, she went above and beyond our expectation. She was a excellent...
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Reply from Kim Connors
December 16th, 2025 05:43 PM
Thank you, Norman, for sharing your experience. It was my pleasure to assist you throughout the process and help with making informed decisions that are in your best interest. It's important to me that you're satisfied and fully supported at...
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Kim was amazing to work with and heped answer any and all questions reguarding the process. i could not have asked for anyone better!!
Reply from Kim Connors
December 16th, 2025 05:04 PM
I appreciate your kind words, Colbie. I'm glad I could help with your questions and make the process smoother for you. If there's anything else you need, feel free to reach out.
Kim Connors, Ruoff Mortgage has received a review with 5 star rating from Fisher P
Reply from Owner
December 24th, 2025 02:17 PM
Thank you for giving a positive rating, Fisher. If you ever need assistance or have further questions, I'm here to help.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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