Ruoff Mortgage - Jackson, MI
Jackson, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Kim was very helpful and responsive throughout the process.
Reply from Kim McClurg, Ruoff Mortgage
December 28th, 2025 05:58 PM
I appreciate your feedback, Zachary. It's great to know that my responsiveness and assistance during the process met your expectations. If you have any more questions or need further help in the future, feel free to reach out. Thank you for...
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great customer service, timely communication, informative and patience. Thank you
Reply from Kim McClurg, Ruoff Mortgage
December 28th, 2025 05:22 PM
It's great to hear that you appreciated the customer service and communication throughout the process. I aim for clarity and patience in all our interactions, so your feedback means a lot. If you ever have more questions or need further assistance...
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Kim Connors, Ruoff Mortgage
Communication and always answering questions
Reply from Kim Connors, Ruoff Mortgage
December 27th, 2025 08:43 PM
I'm glad to hear that the communication and responsiveness met your expectations. If you have any more questions or need further assistance, please feel free to get in touch anytime.
Kim kept us up to date on everything we needed to do and the status of our loan and losing. The website was easy to use to upload documents too!
Reply from Kim McClurg, Ruoff Mortgage
December 28th, 2025 05:23 PM
I'm delighted to know that you felt well-informed throughout the process, Hope. Keeping you updated on the loan status and requirements is a priority, and I’m pleased the website made it easy for you to upload documents. If there's anything...
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Kim Connors, Ruoff Mortgage
Kim is AMAZING. She knows her stuff and is able to really work to get you a great deal. She genuinely cares about her customers and it shows. Id recommend her to anyone!
Reply from Owner
December 24th, 2025 02:16 PM
Your enthusiasm is truly appreciated, Paige. I'm glad to hear that my efforts made a positive difference for you. Knowing that you feel supported and received a great deal is highly rewarding. If you ever have more questions or need assistance...
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Kim Connors, Ruoff Mortgage
Kim was amazing. She was extremely knowledgeable and also went above and beyond to talk to me when I was worried or unsure. I felt informed and confident in every step.
Reply from Kim Connors, Ruoff Mortgage
December 24th, 2025 02:17 PM
I'm grateful for your feedback, Paige. It's fulfilling to know that my efforts to provide clear and supportive guidance made a positive difference for you. If you ever have more questions or need assistance in the future, don't hesitate to...
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Kim was very professional, kind and helpful. I would definitely recommend her to others. Thank you so much Kim.
Reply from Owner
December 28th, 2025 05:23 PM
I appreciate your kind words, Kathy. I'm glad to hear that my professionalism and assistance were of value to you. Your recommendation means a lot, and I'm here if you or anyone you know needs further help in the future. Thank you for taking...
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Very nice and professional. Great communication. Kim made me feel very comfortable through the whole loan process.
Reply from Kim McClurg, Ruoff Mortgage
December 23rd, 2025 09:01 PM
I'm glad to hear you felt comfortable and found the communication to be great during the loan process, Kathleen. It's important to me that my clients feel supported and at ease every step of the way. If you have any further questions or need...
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Dave Leightner, Ruoff Mortgage
Dave Leightner, Ruoff Mortgage has received a review with 5 star rating from Bridget G
Reply from Dave Leightner, Ruoff Mortgage
December 29th, 2025 01:10 AM
I appreciate the high rating, Bridget. If there's ever anything more I can assist with, I'm here to help.
for
Dave Leightner, Ruoff Mortgage
Dave was so kind and informative. He made what could have been a stressful situation Not stressful. We appreciate all he and the the company did.
Reply from Dave Leightner
December 28th, 2025 04:04 PM
I'm grateful for your kind words, Raymond. Knowing that I was able to make the process less stressful for you is truly rewarding. Thank you for appreciating my efforts and those of the team at Ruoff Mortgage. If you ever need anything else,...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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