

Ruoff Mortgage - Jackson, MI
Jackson, MI

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Working with Kim in a professional manner is a top notch experience. Kim's attention to detail, availability and communication are all factors why I highly reccomend using Kim as your lender for all real estate lending needs.
Reply from Owner
February 4th, 2026 04:41 PM
I'm grateful for your recommendation, Eric. It's rewarding to know that my attention to detail and communication made a positive impact on your experience. Being available and ensuring all aspects of the lending process meet your expectations...
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Kim is great to work with! Best mortgage person I have ever dealt with! Highly recommend!
Reply from Owner
February 10th, 2026 04:13 PM
I appreciate your kind words, Jason. It's rewarding to know that your experience was so positive. Thank you for recommending me, and if you need anything else in the future, feel free to reach out.
Kim was always accessable whether through email, text, or phone. She was very helpful and kept me up to date on everything. She is also friendly and pleasant to work with.
Reply from Kim Connors, Ruoff Mortgage
January 27th, 2026 04:15 PM
I appreciate your kind words, Jason. I'm glad to hear that my communication and updates were helpful to you. It's important to me to be accessible and supportive throughout the process. If you ever have more questions or need assistance in...
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I am a real estate agent and Kim is my go-to local lender. She is accessible, friendly, knowledgeable and will go above and beyond to get buyers pre-approved with the right mortgage product from Ruoff.
Reply from Owner
January 27th, 2026 08:06 PM
Kristin, I'm grateful for your endorsement. It's rewarding to know that you consider me your go-to lender and that my accessibility, friendliness, and knowledge make a positive impact. Helping buyers secure the right mortgage product is something...
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Parker was extremely knowledgeable about the loan process and kept me informed along the way
Reply from Parker McAndrews
February 5th, 2026 05:20 PM
I'm grateful for your kind words, Phillip. Keeping you informed throughout the loan process is important to me, and I'm glad my knowledge could assist you. If you need further support or have questions in the future, please feel free to reach...
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Kim is always attentive and quick to assist my customers. I also used her to refinance my own home. Give Kim a call if you need a lender.
Reply from Owner
January 27th, 2026 08:06 PM
I appreciate your encouraging words, Jennifer. I'm glad to have been able to support both you and your customers. It was a pleasure assisting with your refinance, and I'm always here to help with any future needs. Don't hesitate to reach out...
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Kim helped us navigate the purchase of our first home and was extremely patient with my many questions! She explained each step of the process well and gave timely updates keeping my mind at ease. My friends were all jealous of how smoothly...
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Reply from Owner
January 23rd, 2026 12:41 AM
It's wonderful to hear about your positive home-buying experience, Jacqueline. I aim to provide clarity and support throughout the journey, so it means a lot that you felt well-informed and comfortable with the process. Navigating the purchase...
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Kim communicated frequently and clearly. She explained every step of the process and made sure that I was comfortable along the way. I would absolutely work with her again.
Reply from Kim Connors, Ruoff Mortgage
January 12th, 2026 04:09 PM
I'm grateful for your feedback, Jacqueline. I'm pleased to hear that the communication and guidance throughout the process met your expectations. Supporting you at every stage is something I always strive for. Should you decide to work together...
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Parker is dedicated to the job and Ruoff as a team are so good at what they do. They made my first home buying experience so easy. And I know they're job wasn't easy making sure I got in the home I chose Thank you so much
Reply from Owner
January 20th, 2026 04:26 PM
I'm really pleased to hear that your first home-buying experience went smoothly. It’s rewarding to know you found the process easy with our guidance. Thank you for your kind words about my dedication and the team's efforts at Ruoff, T_ray....
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Team effort to make sure the job was done correctly. You truly made a dream come to life. Thank you Ruoff team
Reply from Parker McAndrews
May 19th, 2026 08:59 PM
Thank you very much, Tim! Glad to see you get in the home.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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