Ruoff Mortgage - Indy West, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Ruoff Mortgage - Indy West
Ruoff Mortgage - Indy West has received a review with 5 star rating from Jamie H
Reply from Owner
September 13th, 2024 02:26 PM
Hi, Jamie. We appreciate the rating and are glad we could provide you with a positive experience!
Communication was incredible throughout the entire process. We couldn’t of asked for a better loan officer.
Reply from Jennifer Reynolds
September 22nd, 2024 03:04 PM
I'm so glad to hear that you had a positive experience, Rocky. Open and clear communication is a critical part of the loan process, and I'm happy that I could provide that for you. Thank you for choosing Ruoff Mortgage and for the perfect rating....
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He’s very knowledgeable and recommends what will work for your loan needs.
Reply from Owner
March 3rd, 2025 07:37 AM
Hi Patrick, I greatly appreciate your 5-star review and the kind words. I'm glad that my advice was beneficial to your loan needs. Your satisfaction is my top priority, and I'm delighted that it shows. Thanks again for choosing Ruoff Mortgage....
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That everything can be done from your cell phone fast and easy asl long as you are on WiFi if a big file comes across it sometimes didn’t want to load on the app so you’d have to go onto the email and load through the internet
Reply from Scott Miller, Ruoff Mortgage
September 11th, 2024 08:27 PM
Thanks for your feedback, Patrick. I'm glad to hear that you found our mobile process convenient. I appreciate your patience with the occasional loading issues with larger files and we'll certainly look into improving that. It's been a pleasure...
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Purposely manipulated us on rate and never got the paperwork correct.
Angie was absolutely helpful with all my questions regarding the loan and inspection process while getting everything set up for our purchase. She helped explain some questions I had about the loan in great detail that helped me understand...
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Reply from Angie Robbins, Ruoff Mortgage
September 11th, 2024 11:40 AM
Awh! Thank you Kanaan. I have enjoyed working with you and your beautiful family. I am very happy for all of you. :-)
Scott and his entire team were absolutely amazing. We loved working with them, they were very fast, very friendly, and they worked hard to make sure we got our home financed as quickly as possible. Scott was there to answer all of our questions...
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Scott and his entire team were absolutely amazing. We loved working with them, they were very fast, very friendly, and they worked hard to make sure we got our home financed as quickly as possible. Scott was there to answer all of our questions...
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Angie Robbins, Ruoff Mortgage has received a review with 4 star rating from Janelle W
Your team stayed in contact well and helped to answer questions, even sometimes before we asked them!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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