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Ruoff Mortgage - Indy West in Indianapolis, IN

Ruoff Mortgage - Indy West, Indianapolis, IN

Indianapolis, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
98%
4 Star
2%
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Reviews from Web
  • J
    June T
    Posted on September 23rd, 2024 03:19 PM
    Scott Miller and his team with Ruoff Mortgage were phenomenal! Constant communication and updates. Would use them again and highly recommend them to anyone! Transaction was seamless!!
    Reply from Owner
    March 3rd, 2025 07:37 AM
    Thank you so much for the feedback, June! It's fantastic to hear that you had a positive experience with us at Ruoff Mortgage. Communication is always a priority, and we're glad you appreciated it. We're here for your mortgage needs anytime...
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  • J
    June T
    Indianapolis, IN
    Posted on September 23rd, 2024 03:16 PM
    The loan process was seamless! The communications with Scott and his team were excellent! I considered myself a “high maintenance” customer and not once did anyone on Scott’s team or Scott himself make me feel that way!! The butler app is also...
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    Reply from Scott Miller
    September 30th, 2024 10:09 AM
    Thank you so much June for your wonderful review! I'm thrilled to hear that you found our loan process seamless and communication excellent. Your kind words mean a lot to me and my team. It's a pleasure to work with customers like you, there's...
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  • S
    Steven L
    Greenwood, IN
    Posted on September 23rd, 2024 12:05 PM
    Knowledgeable, and always ready to help.
    Reply from Jennifer Reynolds
    October 3rd, 2024 12:07 PM
    I'm glad to hear that you had a positive experience, Steven! Your review really made my day. Thank you for the 5-star rating and for the wonderful comment. As a representative of Ruoff Mortgage, I'm always here to help and provide the knowledge...
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    Ruoff Mortgage - Indy West
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    Marci D
    Posted on September 22nd, 2024 10:52 PM
    Ruoff Mortgage - Indy West has received a review with 5 star rating from Marci D
    Reply from Owner
    September 22nd, 2024 11:08 PM
    Hi, Marci. Thank you for taking the time to rate us!
  • W
    Wayne W
    Highland, IN
    Posted on September 18th, 2024 03:36 PM
    Stacey was very good!
    Reply from Scott Miller, Ruoff Mortgage
    September 18th, 2024 04:17 PM
    I appreciate your feedback, Wayne! It's great to hear that Stacey was able to assist you effectively. We always strive to deliver the best service possible at Ruoff Mortgage. Thank you for the 4.06-star rating, it means a lot to us! If there's...
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    Luke M
    Posted on September 16th, 2024 06:59 PM
    Dan and the Ruoff team were great! they made everything easy and took away a ton of the stress
    Reply from Owner
    September 17th, 2024 12:32 PM
    Hi, Luke. Borrower satisfaction is a top priority at Ruoff Mortgage and we are so glad to hear that you had a great experience with Dan and the Ruoff Mortgage team!
  • E
    Eleanor W
    Highland, Indiana
    Posted on September 15th, 2024 06:13 PM
    Stacey Mayo was the best!
    Reply from Scott Miller, Ruoff Mortgage
    September 15th, 2024 06:40 PM
    I'm thrilled to hear you had a positive experience with Stacey Mayo, and I appreciate your kind words. Team Miller strives to make every customer's journey as smooth as possible here at Ruoff Mortgage. Your 4.64-star rating is truly encouraging....
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  • M
    Marci D
    Posted on September 14th, 2024 06:39 PM
    Scott Miller, Ruoff Mortgage has received a review with 5 star rating from Marci D
  • M
    Marci D
    Gosport, IN
    Posted on September 14th, 2024 06:38 PM
    Scott and his team answered all our questions throughout the process. We liked and appreciated being able to sign our documents online, it made closing alot smoother and faster.
    Reply from Scott Miller, Ruoff Mortgage
    September 14th, 2024 09:27 PM
    I'm thrilled to hear you had a positive experience with my team and myself, Marci. Providing a smooth, efficient process is what we aim for at Ruoff Mortgage. Your feedback about the ease of signing documents online is very valuable. I'm glad...
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  • D
    Dana J S
    Greenfield, IN
    Posted on September 13th, 2024 07:08 PM
    The company took their time and listened throughly of what I wanted to make my wish come true. Along the way when settling in, they tend to still help when needed.
    Reply from Scott Miller, Ruoff Mortgage
    September 13th, 2024 07:30 PM
    I'm thrilled to hear that you had a positive experience with Team Miller at Ruoff Mortgage, Dana. It's always my goal to listen carefully and provide the best possible service to make your dreams come true. I'm here to assist you even after...
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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