

Ruoff Mortgage - Indy West, Indianapolis, IN
Indianapolis, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Scott Miller and his team with Ruoff Mortgage were phenomenal! Constant communication and updates. Would use them again and highly recommend them to anyone! Transaction was seamless!!
Reply from Owner
March 3rd, 2025 07:37 AM
Thank you so much for the feedback, June! It's fantastic to hear that you had a positive experience with us at Ruoff Mortgage. Communication is always a priority, and we're glad you appreciated it. We're here for your mortgage needs anytime...
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The loan process was seamless! The communications with Scott and his team were excellent! I considered myself a “high maintenance” customer and not once did anyone on Scott’s team or Scott himself make me feel that way!! The butler app is also...
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Reply from Scott Miller
September 30th, 2024 10:09 AM
Thank you so much June for your wonderful review! I'm thrilled to hear that you found our loan process seamless and communication excellent. Your kind words mean a lot to me and my team. It's a pleasure to work with customers like you, there's...
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Knowledgeable, and always ready to help.
Reply from Jennifer Reynolds
October 3rd, 2024 12:07 PM
I'm glad to hear that you had a positive experience, Steven! Your review really made my day. Thank you for the 5-star rating and for the wonderful comment. As a representative of Ruoff Mortgage, I'm always here to help and provide the knowledge...
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Ruoff Mortgage - Indy West has received a review with 5 star rating from Marci D
Reply from Owner
September 22nd, 2024 11:08 PM
Hi, Marci. Thank you for taking the time to rate us!
Stacey was very good!
Reply from Scott Miller, Ruoff Mortgage
September 18th, 2024 04:17 PM
I appreciate your feedback, Wayne! It's great to hear that Stacey was able to assist you effectively. We always strive to deliver the best service possible at Ruoff Mortgage. Thank you for the 4.06-star rating, it means a lot to us! If there's...
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Dan and the Ruoff team were great! they made everything easy and took away a ton of the stress
Reply from Owner
September 17th, 2024 12:32 PM
Hi, Luke. Borrower satisfaction is a top priority at Ruoff Mortgage and we are so glad to hear that you had a great experience with Dan and the Ruoff Mortgage team!
Stacey Mayo was the best!
Reply from Scott Miller, Ruoff Mortgage
September 15th, 2024 06:40 PM
I'm thrilled to hear you had a positive experience with Stacey Mayo, and I appreciate your kind words. Team Miller strives to make every customer's journey as smooth as possible here at Ruoff Mortgage. Your 4.64-star rating is truly encouraging....
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Scott Miller, Ruoff Mortgage has received a review with 5 star rating from Marci D
Scott and his team answered all our questions throughout the process. We liked and appreciated being able to sign our documents online, it made closing alot smoother and faster.
Reply from Scott Miller, Ruoff Mortgage
September 14th, 2024 09:27 PM
I'm thrilled to hear you had a positive experience with my team and myself, Marci. Providing a smooth, efficient process is what we aim for at Ruoff Mortgage. Your feedback about the ease of signing documents online is very valuable. I'm glad...
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The company took their time and listened throughly of what I wanted to make my wish come true. Along the way when settling in, they tend to still help when needed.
Reply from Scott Miller, Ruoff Mortgage
September 13th, 2024 07:30 PM
I'm thrilled to hear that you had a positive experience with Team Miller at Ruoff Mortgage, Dana. It's always my goal to listen carefully and provide the best possible service to make your dreams come true. I'm here to assist you even after...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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