Ruoff Mortgage - Indy West, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Dan worked hard to help us get our home. He was easy to work with and explained the process from beginning to end. He was always available anytime we had questions or concerns and provided advice when needed. He made the home buying process...
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Reply from Owner
July 16th, 2025 06:38 PM
Hey Jess, THANK YOU for the google review! This is the best compliment. Thank you so much - and welcome to INDY.
Dan always had a positive attitude. He was easy to work with, remained in constant communication with us and provided advice as needed.
Reply from Dan Nicholas, Ruoff Mortgage
July 16th, 2025 06:37 PM
Hello again Jessica. Thank you for the great review! Welcome to Indy officially! You two were awesome to work with! Loved being a part of your journey.
Dan was amazing and great to work with!
Reply from Dan Nicholas, Ruoff Mortgage
July 16th, 2025 06:41 PM
Hi Carli !! Thanks for the great review! Happy for you and Hunter! Thanks for working with me and getting me the required documents in efficiently! Best years ahead of you in your new home!
Excellent Service
Reply from Jennifer Reynolds, Ruoff Mortgage
July 14th, 2025 06:04 PM
Thanks for the 5 star review Keivan! Appreciate you!
The customer service was quick, insightful, and helped me understand every step of the process. When I had questions they were answered. I was kept up to date about what was happening with my loan and what was needing to be done.
Reply from Angie Robbins, Ruoff Mortgage
September 22nd, 2025 02:54 PM
Thank you so much! It was such a pleasure assisting you. Please let me know if you need anything in the future. :-)
It was my first time buying a house so I had tons of questions, which Angie helped answer. Everything was straight forward and it all went smoothly
Reply from Angie Robbins, Ruoff Mortgage
July 7th, 2025 03:21 PM
Thank you so much Nathaniel. It was a pleasure working with you.
Dan helped me through buying my first home, and did an amazing job! He helped me cross the obstacles and understand what I needed to do to be ready and efficient in buying my first home. It was wonderful working with him and his team, and I’ll...
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Reply from Owner
July 16th, 2025 06:39 PM
Hi Candice! Thank you for the great review. Congratulations! You Did it!!
Great home. Hoping you all enjoy it for many years to come. Was my pleasure to be a part of this journey with you.
Great team to work with! Helped me through everything and made my first home buying experience a great one!
Reply from Dan Nicholas
July 15th, 2025 04:21 PM
I'm really pleased to know that I could help make your first home buying experience a positive one, Candice. It was truly rewarding to assist you through the process. If you have any more questions or need further assistance in the future,...
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The only issue was at closing. We expected that the funds would be wired to my husband and myself but we do not have a joint bank account and our loan officer did not mention this to be a requirement. Just a few extra steps on our part that...
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Reply from Scott Miller
August 6th, 2025 09:11 AM
Thank you for sharing your experience, Lindsay. I understand how the issue with the funds at closing could have been frustrating for you and your husband. It's important to me that such details are communicated clearly, and I apologize for...
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Scott and Brittany did a wonderful job !! Very seamless and stress free experience !!
Reply from Scott Miller, Ruoff Mortgage
July 2nd, 2025 03:22 PM
I'm thrilled to hear that you had a seamless and stress-free experience. It was a pleasure working with you alongside Brittany. Thank you for your kind words!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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