Ruoff Mortgage - Indy West, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
Dan did not communicate well. When he did finally communicate he would never directly answer a question. He didn't seem knowledgeable or timely in responding and like to use AI or google to explain thing, when many times a simple answer would...
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Ruoff Mortgage - Indy West
Ruoff Mortgage - Indy West has received a review with 5 star rating from Beth M
Reply from Owner
July 17th, 2025 08:08 PM
Thank you for your 5-star rating, Beth! We appreciate your positive feedback and are glad to hear about your experience with Ruoff Mortgage. Thank you for choosing us!
Great work!
Reply from Dan Nicholas
July 16th, 2025 06:43 PM
Thank you Will!
Was a pleasure to meet you both. Thanks for working with me and wishing you many happy years in your new home!
Ruoff team treated my family like their family. Dan Nicholas made sure we were up to date on all paper work. Dan made time to check in with me to make sure everything was ok. He has great customer service and we appreciate him. Thank you
Reply from Owner
July 16th, 2025 06:44 PM
Thank you so much Tammy for the nice review. I truly appreciate it. Was great to work with you all. Best wished for your new home!
Everyone worked very hard to make sure we were up to speed on every part of the loan process. The Ruoff team treated us like family. They called us every day to see if we had any questions. They are well informed on different types of loans....
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Reply from Dan Nicholas
July 2nd, 2025 07:27 PM
I'm thrilled to hear that you felt supported and informed throughout the loan process. It was a pleasure working with you, and I'm glad you had a positive experience with our team at Ruoff Mortgage. Thank you for your kind words and for choosing...
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The online signature feature was really quick and easy to use. The welcome mat gift was a cute touch.
Reply from Angie Robbins
June 30th, 2025 03:11 PM
I'm thrilled to hear that you found the online signature feature quick and easy to use, Stephanie. It's great to know you enjoyed the welcome mat gift as well. Thank you for your kind words and for choosing Ruoff Mortgage.
Very thorough and helped me keep my ducks in a row
Reply from Angie Robbins, Ruoff Mortgage
July 7th, 2025 03:21 PM
Thank you Justin. It was a pleasure assisting you.
Angie was very helpful and easy to work with . She also made the effort to be flexible and available when needed.
Reply from Angie Robbins, Ruoff Mortgage
July 7th, 2025 03:22 PM
Thank you Austin. It was a pleasure assisting you. I appreciate your business very much!
Angie was a pleasure to work with. I truly felt throughout the process she had my family's best interest at heart and desired to do the right thing. Angie effectively communicated and efficiently facilitated our mortgage process from start...
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Reply from Owner
July 7th, 2025 03:22 PM
Thank you Cameron. It was a pleasure assisting you. I appreciate your business very much!
Angie was a pleasure to work with. I truly felt throughout the process she had my family's best interest at heart and desired to do the right thing. Angie effectively communicated and efficiently facilitated our mortgage process from start...
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Reply from Angie Robbins, Ruoff Mortgage
September 24th, 2025 02:27 PM
Loved working with you. Please let me know if you need anything in the future. :-)
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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