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Ruoff Mortgage - Indy West in Indianapolis, IN

Ruoff Mortgage - Indy West, Indianapolis, IN

Indianapolis, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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5 Star
98%
4 Star
2%
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Reviews from Web
  • O
    Olga M
    Indianapolis, IN
    Posted on April 4th, 2026 02:46 PM
    Scort was very kind and patience.
    Reply from Scott Miller, Ruoff Mortgage
    April 4th, 2026 03:56 PM
    Thank you for your feedback, Olga. I’m really glad to hear that you felt my kindness and patience during your experience. It was a pleasure assisting you, and I appreciate your positive review. If there's anything else I can do for you, please...
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  • B
    Brian L M
    Avon, IN
    Posted on April 3rd, 2026 06:04 PM
    Everything
    Reply from Jennifer Reynolds
    April 13th, 2026 06:05 PM
    I'm grateful for your positive feedback, Brian. It's great to know you had a good experience with me at Ruoff Mortgage. If there's anything specific you'd like to share or discuss, feel free to reach out.
  • D
    David S
    Posted on April 1st, 2026 05:19 AM
    Jennifer was an absolute delight to work with! She was incredibly helpful in getting us through our unique situation and very professional, personable and responsive through the whole process. Switching companies in the middle of the home buying...
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    Reply from Owner
    April 13th, 2026 02:47 PM
    David, I'm grateful for your kind words and am happy to have helped make the process smoother for you. Navigating a unique situation can indeed be daunting, and I'm glad I could provide the support you needed. Thank you for considering Ruoff...
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  • D
    David L S
    AVON, IN
    Posted on April 1st, 2026 05:19 AM
    Jennifer was an absolute delight to work with! She was incredibly helpful in getting us through our unique situation and very professional, personable and responsive through the whole process. Switching companies in the middle of the home buying...
    read more
    Reply from Jennifer Reynolds, Ruoff Mortgage
    May 8th, 2026 11:04 AM
    David, I'm so happy that I could assist you and Deanna. It was nice getting to know the two of you. Thank you for your kind words and for considering us in the future. I'm here to answer future questions and be a resource for you.
  • V
    Vance D W
    Avon, IN
    Posted on March 31st, 2026 03:11 PM
    Everything was quick and easy.
    Reply from Scott Miller, Ruoff Mortgage
    March 31st, 2026 04:59 PM
    I'm glad to know that everything was quick and easy for you, Vance. Thank you for sharing your positive experience, and I'm pleased I could assist in making the process smooth. If you have any more questions or need further assistance, feel...
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  • for
    Stacey Mayo, Ruoff Mortgage
    Encompass
    J
    Jamie L P
    Noblesville, IN
    Posted on March 26th, 2026 04:20 PM
    Stacey is the best and we look forward to working with her again.
    Reply from Stacey Mayo
    April 6th, 2026 06:51 PM
    I'm grateful for your kind words, Jamie. I'm glad to hear you had a positive experience, and I'm excited about the possibility of working together again in the future. If there's ever anything else you need, please feel free to reach out.
  • G
    Gary L L
    Monrovia, IN
    Posted on March 25th, 2026 03:18 PM
    Jennifer made our experience very easy. Sbe went above and beyond for us. She answered all of our question in a timely manner. Everything went smoothly because of her hard word. I definetly recommend Jennifer and Ruoff.
    Reply from Jennifer Reynolds
    April 6th, 2026 04:14 PM
    I'm glad to know that your experience was seamless, Gary. Going above and beyond to ensure all your questions are answered is something I strive for. I appreciate your recommendation, and if there's anything else you need, feel free to reach...
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  • C
    C W
    Posted on March 25th, 2026 03:07 PM
    Scott was so easy to work with he made the whole process quick and easy he was very helpful and maintained contact on everything I would highly recommend him.
    Reply from Owner
    April 4th, 2026 03:57 PM
    I appreciate your kind words. I'm pleased to know that you found the process quick and easy, and that the communication met your expectations. Thank you for your recommendation and for placing your trust in me.
  • C
    Cynthia M W
    New Whiteland, IN
    Posted on March 25th, 2026 03:07 PM
    Scott was so friendly and helpful from the beginning to the end he was always upfront and honest. This was such an easy process and Iwould highly recommend Ruoff and Scott to anyone wanting to buy.
    Reply from Scott Miller, Ruoff Mortgage
    March 25th, 2026 08:15 PM
    I'm really pleased to hear that you found the process easy and appreciated my transparency from start to finish. It was important to me to be upfront and helpful throughout your journey. Thank you for your recommendation, Cynthia. If you ever...
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  • K
    Kathleen G
    CROMWELL, IN
    Posted on March 24th, 2026 03:09 PM
    Angie was super fast, even stayed in contact during her vacation ! Laon butler was super easy. Great experience all around !!
    Reply from Angie Robbins
    April 3rd, 2026 03:10 PM
    I'm glad to hear you had such a smooth experience, Kathleen. Staying connected is important to me, and I'm pleased it made a difference for you. If you ever need more assistance, I'm here to help.
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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