New American Funding - Scottsdale | Consumer Direct's Cover Image
New American Funding - Scottsdale | Consumer Direct in Scottsdale, AZ

New American Funding - Scottsdale | Consumer ..., AZ

Scottsdale, AZ
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As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-ar... Show More
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5 Star
86%
4 Star
9%
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2%
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1%
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1%
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    New American Funding - Scottsdale | Consumer Direct
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    Robert M
    Posted on January 3rd, 2024 05:31 PM
    I was happy until I came home yesterday to find that the payoff checks sitting in my driveway, I had discussed 20 or more times that the title company will make the payoff direct to the lender due. I would not need to do anything else. This...
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  • E
    Ermelinda M
    EAST WINDSOR, NJ
    Posted on January 3rd, 2024 04:21 PM
    Service was excellent. Loan time took much longer than expected and a few hiccups along the way. But service was top notch.
    Reply from New American Funding - David Kooner
    April 25th, 2025 10:09 PM
    Thank you so much for your feedback, Emely. I'm pleased to hear that you found our service excellent. I apologize for the longer than expected loan time and any inconveniences you experienced during the process. Your satisfaction is our top...
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  • R
    Renaldo O
    Shafter, CA
    Posted on January 2nd, 2024 04:20 PM
    It was a very pleasant experience working with Toni, she answered the questions I had about my loan. She’s very professional and knowledgeable. The whole process was smooth and easy.
    Reply from Toni Grifa
    January 2nd, 2024 04:27 PM
    I'm absolutely delighted to hear that your experience with me at New American Funding was smooth and easy, Renaldo. I always strive to provide a professional and knowledgeable service, so I'm glad I could assist with any questions you had about...
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    New American Funding - Scottsdale | Consumer Direct
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    Dennis L
    Waverly, NE
    Posted on January 1st, 2024 04:20 PM
    Rayan was quick to offer HELOC options and was great with communication from the get go. It gave us peace of mind that we were going to be able to accomplish our goals.
    Reply from Rayan Bergdahl
    January 2nd, 2024 06:23 PM
    I'm really happy to hear that you've had a positive experience with New American Funding. Communication and finding the best HELOC options for our clients is something I take pride in, so your feedback means a lot. Moreover, it is great to...
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    Alaina M K
    NORTH BENNINGTON, VT
    Posted on December 30th, 2023 03:11 PM
    The process took a long time and I found I had to reach out for updates.
    Reply from Lyndsey Gray
    January 9th, 2024 03:12 PM
    Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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    New American Funding - Loyd Nitzen
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    Patricia A L
    Phillipsburg, NJ
    Posted on December 29th, 2023 04:05 PM
    The friendliness, level of knowledge, and spectacular guidance throughout the process made me feel valued and listened to. Thank you Loyd and Rachel for all of your help navigating the overwhelming process of securing my mortgage.
    Reply from Loyd Nitzen
    January 8th, 2024 04:09 PM
    It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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    Jeremy F
    Virginia Beach, VA
    Posted on December 29th, 2023 03:47 PM
    In a word,Jennifer ! She made it feel as if I was talking to a dear trusted friend, always positive and full of cheer. And absolute pleasure to deal with. Communication was off the charts always replied within minutes, AF should be proud to...
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    Reply from Jennifer Madrid
    December 29th, 2023 03:51 PM
    Thank you for the kind words and review. It was a true pleasure to help you get to the finish line with an excellent outcome!
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    Cindy K F
    Coral Springs, FL
    Posted on December 29th, 2023 03:36 PM
    Excellent communicator and always responded speedily and set the expectation right.
    Reply from Jennifer Madrid
    December 29th, 2023 03:52 PM
    Thank you for the review Cindy, you and your husband were wonderful to work with. Helping top Notch, loyal clients, like you both, is my favorite part of my job.
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    Ladonne S S
    WEST ALLIS, WI
    Posted on December 28th, 2023 06:58 PM
    Very helpful and always available
    Reply from Toni Grifa
    January 2nd, 2024 04:28 PM
    I greatly appreciate your kind words and the wonderful rating, Ladonne! I'm thrilled to hear that you found my assistance helpful. It's important to me to always be available for my clients. Thank you for choosing New American Funding. Should...
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    New American Funding - Brook Bergh
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    Donovan R
    Hendersonville, TN
    Posted on December 28th, 2023 04:46 PM
    Brook is very informative and easy to reach. He takes extra time to explain the process and what all the numbers mean. He works very hard to meet our needs with our loan. This is our second loan with NAF and we chose to refinance with NAF because...
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    Reply from New American Funding - Brook Bergh
    February 24th, 2026 10:26 PM
    We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
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    About
    As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Mountain Standard Time (MST)
    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing