New American Funding - Jennifer Madrid

Name: New American Funding - Scottsdale | Consumer Direct
Address: 15880 Greenway Hayden Loop Suite 100, Scottsdale, Arizona, 85260
Telephone: +1-949-208-8938
Rating: 4.88

Sr. Loan Officer NMLS 2101387

New American Funding - Scottsdale | Consumer Direct

4.88

(163)

My name is Jennifer Madrid, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Jr . Loan Officer, NMLS #2101387, my goal is to provide the best customer service possible along with knowledgeable...... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(949) 208-8938

Scottsdale, AZ

https://www.newamericanfunding.com/mortgage_loans/jennifermadrid/

Search Reviews

Write a Review

4.88

(163)

Filter by Date

Range

Filter by Rating

Experience.com

4.88

(163)

Reset all filters

Jennifer was exceptional throughout the entire refinance process. She was knowledgeable, professional, responsive, and incredibly patient as we worked through several unexpected delays. She kept me informed every step of the way, answered all...

Reply from New American Funding - Jennifer Mad...

June 26th, 2026 05:24 PM

Thank you for the kind words. I am passionate about helping clients achieve their goals. Our "partnership" was our key to success!

Jennifer Madrid was amazing. She was a true professional that guided me every step of the way. She went above and beyond to ensure that my experience went well.

Reply from Jennifer Madrid

May 15th, 2026 07:45 PM

Patrick, I'm grateful for your kind words. It's appreciated to know that you felt supported every step of the way. Thank you for trusting me with your experience at New American Funding.

Working with Jennifer was the highlight of our first home buying experience. She made the process easy and digestible with her outstanding communication and knowledge. We can't thank her enough for her excellent service. We will be recommending...

Reply from New American Funding - Jennifer Mad...

May 4th, 2026 10:25 PM

Thank you Matt for your kind words and referral. It was a true pleasure to help you both!

Overall Jennifer as always was great, Bill seemed to send requests at the end of a day which I felt caused delays. I also did not like the fact that NAF pulled tooany hard inquires. There was an issue with my cbr being frozen but even once...

Reply from New American Funding - Jennifer Mad...

April 9th, 2026 12:49 AM

I appreciate your trust and continued support, Craig. I'm sorry to hear this experience felt less smooth than before. Your feedback is valuable, and I’ll make sure we learn from what happened with timing and the inquiries. Thank you for your...

Jennifer Madrid took many many phones calls from us and always had knowledge and answer to our questions. She is outstanding.

Reply from New American Funding - Jennifer Mad...

April 9th, 2026 12:48 AM

Thank you so much for trusting me with your business. I am so grateful for clients like you and your husband.

How awesome is it that Jennifer reached out to lower my interest, that never happens! great experience, easy and quick

Reply from Jennifer Madrid

April 2nd, 2026 02:38 PM

I'm glad to hear that you had a positive experience, John. It was my pleasure to help lower your interest rate. I'm always here if you need further assistance. Thank you for your kind words!

Easy process, great communication

Reply from Jennifer Madrid

April 30th, 2025 04:14 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Jennifer is a pro, she makes it so easy and straight forward.

Reply from Jennifer Madrid

April 4th, 2025 04:23 AM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Jennifer Madrid is awesome when it comes to bringing and selling the process and communication overall!!!But the process that New American funding has is not ideal in this day and age. Very frustrating how many departments and third parties...

Reply from Jennifer Madrid

January 7th, 2025 03:38 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

“Thank you for being so wonderful and gracious to me during the entire process!”

Reply from Jennifer Madrid - New American Fund...

November 17th, 2024 04:36 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

10 of 163

About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance