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All Rights Reserved. NMLS ID#6606. Corporate Office: 14511 Myford Road, Suite 100, Tustin, CA 92780. 800.450.2010 Licensing
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5.0
Encompass
D
Dawn B
Texas City, TX
Posted on February 9th, 2024 02:26 PM
Lyndsey and Michelle were very easy to communicate with. They were pleasant at all times and replied to my MANY questions quickly.
Reply from Lyndsey Gray
February 19th, 2024 02:28 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
4.16
Encompass
J
Joseph P P
Fort Wayne, IN
Posted on January 29th, 2024 07:32 PM
This is my second experience working NAF regard home refinancing. Each time has been great. This particular time Lindsey and Meghann see m to very knowledgeable of the process and were excellent communicating the needs to complete the process...
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Reply from Lyndsey Gray
February 8th, 2024 07:34 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
4.0
Encompass
A
Alaina M K
NORTH BENNINGTON, VT
Posted on December 30th, 2023 03:11 PM
The process took a long time and I found I had to reach out for updates.
Reply from Lyndsey Gray
January 9th, 2024 03:12 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
5.0
Encompass
J
Justin M H
Alamosa, CO
Posted on December 27th, 2023 04:46 PM
The whole experience was fast, easy, understandable, and communication was great!
Reply from Lyndsey Gray
January 6th, 2024 04:47 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
5.0
SFTP
R
Robert N
Coos Bay, OR
Posted on December 10th, 2023 03:50 PM
The great experience was Lyndsey, she is a wonderful and professional person. She made our loan experience a breeze and took care of any concern of ours promptly. She NEVER made us feel uncomfortable, pressured, or ignored any of our concerns....
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Reply from Lyndsey Gray
December 20th, 2023 03:52 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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5.0
SFTP
S
Sandra C
Clarksville, TN
Posted on November 16th, 2023 04:30 PM
Lyndsey was so helpful, great communication. Always pleasant to speak with
Reply from Lyndsey Gray
November 16th, 2023 04:33 PM
Thank you so much for your kind words, Sandra. I'm elated to hear that you're satisfied with the level of communication and found our conversations pleasant. Your positive review means a lot to me and the whole team here at New American Funding....
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5.0
SFTP
D
Donnalea N
Coos Bay, OR
Posted on November 7th, 2023 09:49 PM
Lyndsey was absolutely wonderful though this home buying. She always was available, and answered every question we had, she has outstanding communication skills, shes very knowledgeable about the mortgage products and very professional. She’s...
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Reply from Lyndsey Gray
November 7th, 2023 10:36 PM
I'm thrilled to hear that you had a positive home buying experience with me. It was a pleasure guiding you through this process and answering all your questions. Thank you for taking the time to acknowledge my efforts. Remember, if you or...
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5.0
SFTP
A
April W
Covington, TN
Posted on November 7th, 2023 03:02 PM
Great staff
Reply from Lyndsey Gray
November 7th, 2023 03:09 PM
Thank you so much for your kind words, April. I'm really glad to hear that you had a great experience with our team here at New American Funding. Your satisfaction is our top priority, and your feedback is so appreciated. Looking forward to...
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5.0
SFTP
A
April W
Covington, TN
Posted on November 6th, 2023 03:16 PM
Everyone was helpful and friendly.
Reply from Lyndsey Gray
November 6th, 2023 04:00 PM
Thank you so much for your kind review, April. I'm thrilled that you found our team at New American Funding to be helpful and friendly. We work hard to ensure our clients have the best possible experience, and I'm glad we were able to achieve...
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5.0
Encompass
B
Beverly C
Manor , TX
Posted on October 13th, 2023 03:14 PM
Attention , questions answered and general knowledge of system
Reply from Lyndsey Gray
November 16th, 2023 04:52 PM
I'm thrilled to hear that you had such a positive experience, Beverly! It's important to me that all questions are addressed and you feel confident in your understanding of our system at New American Funding. Your positive feedback means a...
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